Administrative

Administrative
Resume examples

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Administrative
Administrative
Resume examples

115Administrative resume examples found

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Administrative assistant

Administrative assistant

Experienced

Provided administrative support to key executives of HR, compliance, accounting, and finance department within a busy office. Planned client meetings, made travel arrangements, accurately prepared, and maintained files and records in the company database, submitted monthly expense reports, and managed day-to-day data entry and Word processing. Managed company’s websites and direct mail program. Significantly improved efficiency, cost-effectiveness, and productivity by establishing standard workflows.

  • Answered multiple incoming telephone lines, directed inquiries appropriately, and resolved conflicts with courtesy. Drafted and reviewed policies, and legal documents.
  • Wrote personnel and procedure manuals, processed performance evaluations, assisted in investigations of alleged misconduct and other complaints, and assisted in corrective action and terminations.
  • Informed new hires about compensation and other benefits, work scheduling and conditions, leave and vacation policies, and company policies and procedures while delivering ongoing training.

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Virtual assistant

Entry level

Challenging remote role which required proactiveness and collaboration in the execution of daily duties. 

  • Worked collaboratively with staff to organize efficient work schedules and appointments.
  • Worked within the HR department to draft routine emails in regards to company policies and notices.
  • Leverage relations skills to promote cordial relationships with customers and increasing satisfaction rates.
  • Fulfilled different administrative functions in support of a fast-paced work environment.

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Reception

Front desk receptionist

Experienced

Performed clerical duties for a prestigious law firm.

  • Answered phone calls and provided clear and straightforward information to callers.
  • Transferred phone calls to attorneys, paralegals, and medical clerks.
  • Created and labeled spreadsheets that contained information pertaining to schedules and meetings.
  • Maintained a cordial disposition when greeting both clients and staff.
  • Distributed letters and packages delivered to office to the proper recipients.
  • Organized, cleaned, and maintained receptionist area.
  • Participated in staff meetings and kept records of minutes.
  • Issued name badges to law firm visitors.
  • Wrote memos for attorneys and paralegals to be distributed via email.

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Medical receptionist

Senior

Supervised day-to-day operations of the office and front office staff including scheduling, reception, insurance authorization, and verification. Secured authorizations for chemotherapy regimens and outside procedures.

  • Worked with healthcare providers and patients to fulfill service needs; Insurance benefits verification, eligibility, and payment processing; Processed health claims, responded to denials and outstanding claims.
  • Reviewed cost estimation with patients and assists by securing foundation or co-pay assistance.
  • Oversaw administrative duties such as answering calls, scheduling appointments, processing payments, and filing documents while maintaining HIPAA standards.
  • Continuously demonstrated a top-performing team of office managers by recruiting and training.
  • Handled all onboarding tasks for new employees, ensuring employment laws and guidelines were followed.

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Executive assistant

Secretary

Experienced

Oversaw all front office, secretarial and administrative tasks in a busy Attorney’s office. Drafted legal documents including pleadings, motions, dispositions, subpoenas, and correspondence for a legal proceeding.

  • Continually communicated with clients regarding the status of cases and updates about the representation through disposition.
  • Created a scheduling system that significantly increased productivity.
  • Organized and retrieved case and office information for advocacy team members.
  • Utilized multiple systems and databases including an internal case management system to enter, update and retrieve information.
  • Troubleshot office equipment, printers, computers, fax machines, and copiers and scheduled maintenance request.
  • Planned meetings, arranged travel, distributed mails, submitted monthly expense reports and managed day-to-day data entry and Word processing.

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Executive assistant

Senior

Handled calendars and organized internal and external meetings including cadence meetings with direct reports, event planning, and drafted script for presentations. Managed CEO’s email and contacts in Outlook ensuring critical emails are addressed quickly while maintaining effective communication with external stakeholders.

  • Assisted CEO in the meetings maintaining accurate records and meeting notes/minutes.
  • Worked with CEO and Executive Team to devise a strategy to achieve established goals while effectively communicating goals and objectives across the company.
  • Continually monitor projects and initiatives by prioritizing tasks to meet deadlines while keeping the CEO informed of changes.
  • Communicated directly on behalf of the CEO with Board members, donors, foundation staff, related to programmatic initiatives.
  • Served as the CEO’s administrative liaison to the Board of Directors and managed Board activities such as semi-annual Board meetings, dinners staff lunches/receptions/new Board member orientations, and arranging hotel accommodations for out-of-town Board members.
  • Processed travel reimbursement requests while compiling, assembling, and distributing Board meeting materials.
  • Researched potential Board members for the Nomination Committee.
  • Collaborated with Executive, Finance, Governance & Nominating, and Audit Committee meetings ensuring the confidentiality of files and contact information.

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Office manager

Office manager

Experienced

Administered routine office and administration duties including answering high volume calls, invoices, billing, communication system, space utilization, and mail services. Verified medical malpractice insurance for new hires and maintained employee files with strict confidence.

  • Managed biweekly payrolls and time tracking for all the employees.
  • Reviewed patient charts for accuracy before billing for compliance with company policies, federal, state, and local regulations.
  • Educated and coached staff ensuring compliance with third-party payors and fiscal intermediary.
  • Hired, trained, led, and performed performance evaluation for Records Coordinator to ensure quality and accuracy of medical records.
  • Supported Director in audits and licensure reviews through maintaining policy and procedure books and personal records.
  • Improved patient satisfaction by increasing awareness, empowering staff to address and resolve customer concerns.
  • Verified medical malpractice insurance for new hires and documented employee records ensuring compliance with human resources and regulatory agencies
  • Reconciled petty cash/expenses and processed Accounts Payables according to care center policies and procedures.

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Office manager

Experienced

Oversaw all administrative tasks while implementing new policies and procedures for running day-to-day operations smoothly. Processed and submitted executive expense reports, coordinated space, performed office organization tasks and maintained paper and electronic files.

  • Supported multiple offices, supervisors, and clerical staff in processing purchase orders, invoices weekly, process, and investigate claims.
  • Updated and tracked documentation required to complete and submit jobs for billing.
  • Worked with Contract Manager for project set-up and initial Oracle WOM unit rate schedules for primary and subcontractors.
  • Ensured project unit revenue is recognized weekly for all projects while entering revenue details accurately.
  • Reviewed the weekly Accounts Receivables report for customer invoice payment and collection.
  • Provided executive-level administrative support by conducting research, handling information requests, review/track/analyze budgets and maintain records and databases essential to project management.

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Data entry

Data entry clerk

Experienced

Hired, trained, supervised, and conducted performance evaluations for 10 data entry freelancers overseeing the daily workflow of the department. Terminated staff based on disciplinary conduct or due to poor performance while ensuring compliance with company policy, and state regulations.

  • Managed and trained front office staff ensuring high-quality and efficient data entry services were delivered promptly.
  • Maintained confidentiality and security of sensitive data and reports including personnel data, subscriber personal data, and financial data.
  • Forecasted data entry staffing needs collaborating with other departments.
  • Researched and implemented new methods, procedures, policies, and services to increase efficiency.

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Data entry specialist

Experienced

Interpreted and entered product information into product listings. Identified inconsistencies and articulated with the internal team to avoid a poor customer experience while always maintaining customer confidentiality.

  • Established SOPs for the department and reported daily progress against the established goals to the Data Entry Manager.
  • Increased efficiencies through implementing process improvement initiatives.

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Clerk

Clerical worker

Experienced

Managed inbound calls, resolved administrative issues, and performed basic accounting and bookkeeping duties. Helped the Accounting department in streamlining accounting procedures and processes.

  • Reduced cost of office supplies by 20% through negotiating with wholesale suppliers on best pricing and created a buying process.
  • Saved time in retrieving files through integrating the filling system with the new system.
  • Automated records management system which significantly saved time and increased productivity.
  • Spearheaded office procedures and assigned tasks to the staff to improve efficiency.

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Accounting clerk

Experienced

Monitored, tracked, and reported Federal Excise Tax credit for unsalable alcoholic beverages due to destruction/ damage, filed paperwork for pallet loss, calculated overtime cost,  warehouse fees, dunnage, and billbacks.

  • Formulated strategies to resolve price discrepancies, contract agreements, billbacks while collaborating with senior leadership including Director of Logistics, Director of FP &A, and Senior Vice President of Commercial Sales.
  • Prepared weekly Account Payable payments and Wire transfers. Submitted daily incoming cash reports and companies Net cash reports to the Director of Finance, CFO, CEO, and investment partners.
  • Provided external auditors with all the required documentation and reports for conducting a half-yearly audit.

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Administrator

Administrator

Experienced

Oversaw general management tasks including operational efficiency, devising communications strategies, and tactical planning. Handled facility management such as space planning and vendor contracts.

  • Identified, ordered, distributed, and maintained inventory of office swag while administering monthly office expenses and uploading receipts for the year-end audit process.
  • Collaborated with IT to provide office equipment for new hires.
  • Performed a variety of administrative duties, such as maintaining spreadsheets, setting up meetings, creating forms and surveys, slide decks, and sorting and distributing incoming mail.
  • Scheduled and tracked meetings and appointments, and book flights and make travel arrangements.
  • Assisted Human Resources, Operations, GTM teams to accurately maintain records.

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Business administrator

Experienced

Delivered administrative support and services to managers and unit leadership teams. Represented the unit on behalf of the Manager in the crucial decision-making process. Supported in creating and establishing internal administrative processes, systems, and tools.

  • Served as a Subject Matter Expert(SME) for all administrative related tasks such as invoices, office supplies, authorization policies, and routines.
  • Optimized administrative efficiency to meet business needs and enable the line organization to focus on the core business.
  • Managed domestic/international travel arrangements including flights, visas, cabs/rental car, and hotel booking while handling all executive expense reports.
  • Organized meetings with internal and external stakeholders by coordinating calendars with other EAs.
  • Drove continuous improvement and implementation of administrative routine.
  • Onboarded and trained new hires on company policies and procedures.
  • Planned and facilitated internal and external events, meetings, workshops, and training.

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Administrative manager

Administrative manager

Senior

Provided administrative leadership to the practice specialized in Women’s Health and Wellness overseeing medical records of over 1500 patients while maintaining strict patient confidentiality. Effectively communicate with patients, doctors, and patient representatives while adhering to HIPAA. Ensured monthly revenue goals of doctors are achieved by rescheduling appointments and filling the available spots.

  • Prepared job descriptions, drafted and reviewed applications, interviewed and hired Receptionist, CNAs, LPNs, RNs, and conducted assessments before hiring, performed background checks.
  • Wrote personnel and procedure manuals, processed performance evaluations, assisted in investigations of alleged misconduct and other complaints, and assisted in corrective action and terminations.
  • Turned around failing and loss-making unit into the profit-making unit within few months of hire. Eliminated risk of unpaid patients bills by effectively collecting patients’ balance.
  • Created a revolutionary business development plan that propelled practice growth. Grew patient census from 700 to 1000 and increased margins within few days of hire.

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Administrative coordinator

Experienced

Managed a wide range of support functions including onboarding new freelance editors, writers, and designers while collaborating with the advertising and accounting team. Liaised between staff and accounting consultant for entering and updating employee database, training, payroll, and filing paperwork.

  • Registered company with state agencies and maintaining compliance with company policies, state, and federal regulations.
  • Resolved billing discrepancies, credit card chargebacks, and disputes.
  • Processed magazine subscriptions and supported the advertising sales team with customer communications and scheduling.
  • Assisted executive and editorial teams in event planning including logistics.

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All job titles Accounting clerk Administrative assistant Administrative coordinator Administrative manager Administrative officer Administrative specialist Administrator Business administrator Clerical worker Clerk Contracts manager Data entry clerk Data entry specialist Dental receptionist Executive assistant File clerk Front desk receptionist Law clerk Medical receptionist Office administrator Office assistant Office coordinator Office manager Personal assistant Receptionist School clerk Secretary Virtual assistant

Objectives and summaries

Summary examples

Administrative assistant

Tenacious and organized Administrative Assistant with 10 years of demonstrated experience in driving efficiency and excellence throughout organizational functions. Maintains effective flow of communication between teams and senior leaders, as well as significant improvements to project management, internal systems, and team productivity. Researches and processes data in a timely and thoughtful manner. A reactive leader who is known to complete complex tasks promptly during emergencies that require a quick turnaround.

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Reception

Highly skilled receptionist with 7+ years of experience supplying expert support to executive business unit heads. Maintains inventories and coordinates deliveries, incoming and outgoing communications, and plans corporate events. Greets guests with personable attitude managing multiple lines of communication including phone, email, and online chat support.

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Executive assistant

Dedicated and dependable Executive Assistant with vast experience in serving senior and C-level executives managing complex scheduling, event planning, and ad hoc projects. Recognized as an organized professional who can effectively multi-task with high attention to detail and accuracy. Leverages strong communication skills and a proactive mindset to work autonomously in a fast-paced environment thriving under pressure.

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Office manager

Process-driven professional with 10 years of experience in delivering unprecedented customer experience while solving complex challenges for Fortune 100 companies. Instrumental in establishing office procedures and effectively communicating with the staff. Creative leader with a passion for innovation and dedication to creating world-class customer experiences and processes with expertise in resolving customer issues promptly and calmly. Successful in supervising and directing 15 administrative team members.

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Data entry

Data-driven professional with 6 years of experience in reviewing, interpreting, and entering data electronically with a high degree of detail & accuracy. Manages multiple data sources to decide on the best selection while identifying inconsistencies. Operates at an accelerated, iterative pace in a dynamic environment working on various tasks simultaneously, while adhering to strict deadlines & maintaining a high level of customer service. Demonstrates communication skills with a diverse range of stakeholders.

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Clerk

Self-directed professional with 9 years of experience in supporting human resource and administrative departments in clerical duties while driving efficiency and excellence throughout the organization. Established better communication channels between teams and senior leaders, and enhanced project management, internal systems, and team productivity. Equipped with MBA in Human Resource Development.

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Administrator

Results-oriented and ambitious office administrator with excellent organizational skills and ability to oversee daily office administrative tasks. Efficient and self-motivated documentation specialist with excellent organizational skills, attention to detail, and mastery of task management programs including Microsoft Word, Excel, and QuickBooks. Efficient coordinator with passion for exceeding time and productivity deadlines.

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Administrative manager

Detail-driven and organized professional with diverse experience in supporting data analysis, reports, clinical administrative space analysis and allocation, fiscal oversight, and human resource management. Investigates complex functions and work processes by making recommendations for improvement based on the quantitative and qualitative effectiveness and efficiency of program operations.

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Objective examples

Administrative assistant

Self-directed and detail-oriented professional with the ability to work on multiple projects by providing solutions to complex problems while maintaining strict confidentiality. Looking for a part-time Administrative Assistant role where I can leverage my education, technical skills, and problem-solving skills to improve productivity and efficiency. Typing speed 55 WPM.

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Reception

Dedicated receptionist with 8 years of experience in providing administrative support is seeking employment with a reputable organization where attending to customers’ and staffs’ needs is a priority.

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Executive assistant

5+ years of experience in supporting C-Suite Executives and Senior Leadership overseeing multiple calendars and making domestic and international travel arrangements. Currently, I am looking for a full-time Executive Assistant position to serve senior staff.

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Office manager

Dedicated and organized professional with 5 years of experience in improving organizational effectiveness, communication, and security through streamlining workflows and processes. Looking for an Office Manager position in a fast-paced environment where I can utilize my communication and problem-solving skills to improve efficiencies.

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Data entry

Offering 3 years of progressive experience in performing data entry tasks with accuracy and efficiency. Eager to leverage my quick typing skills and database management knowledge towards achieving the department’s goal. Resolves complex customer problems through active listening and sound judgment.

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Clerk

Detailed and meticulous administrative clerk offering a record of success in optimizing office workflows by leveraging proper document, phone calls and correspondence handing skills. Looking to secure a challenging position within an establishment that allows for substantial career growth.

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Administrator

Dedicated and organized professional with 4 years of experience thriving in an administrative capacity with the unique ability to multitask and deftly handle unexpected challenges. I am ready for my next chapter, and I am proud of my accomplishments as a General Administrator.

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Administrative manager

Skilled administrative officer with proven prioritization and administrative management skills to promote seamless workflows and achieve project goals. Looking to secure a position that challenges my skills and allows for further career growth.

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