Personal assistant
Resume examples

Managed a high volume of calls courteously while screening and transferring calls to appropriate personals. Received, sorted, and distributed mails, envelopes, courier deliveries, and faxes. Delivered express envelopes, courier deliveries, and faxes directly to the recipient upon receipt.

• Maintained office supply and copy/fax machine areas, ensuring machines are operating efficiently, supplies are organized properly.
• Organized domestic and international travel arrangements including visas, itineraries, and prepared complete expense reports.
• Handled calendars of senior executives including coordinating and scheduling meetings, conference calls, and lunches/dinners/events with internal and external stakeholders.
• Assisted human resource department in onboarding and entering new hire information into the electronic system, and recruitment process by participating in job fairs and sourcing resumes through Applicant Tracking System.

Performed technical, administrative, and routine secretarial duties including answering the telephone, and filing documents, and making travel arrangements for Company President. Served as point of contact for executives and internal/external clients while managing complex calendar logistics and ensuring the VP HR’s schedule is optimized. Maintained discretion and confidentiality with sensitive company information.

• Managed complex travel arrangements for family travel (flight, hotel, car service) as well as business travel for all senior executives.
• Drafted and proofread correspondence on behalf of the President.
• Performed personal errands for President (grocery, car wash, dry cleaners, returns, post office).
• Prioritized inbound communication, emails, and mails for the President while answering and filtering office telephone promptly.
• Served as liaison between the office and IT for all technology needs.
• Oversaw inventory and ordered office supplies including food and beverages.

Reorganized daily operations workflow and improved overall efficiency by 30% within first year of employment. Conferred with leading practitioner and office staff to coordinate and implement improvements.

• Assessed existing policies and procedures to identify opportunities for improvement.
• Met with practitioner to discuss ways of decreasing time costs for everyday operations.
• Devised streamlined workflows and presented solution to practitioner for approval.
• Collaborated with office staff to integrate changes and tracked reduced time constraints for 3 weeks to confirm improvements and catch any inefficiencies.

Handled complex calendar, travel, and planned international meetings including logistics. Oversaw administration tasks while directing 2 Office Managers and 2 Administrative Assistants. Recruited and trained administrative staff on office policies and procedures. Maintained accurate address books, files, and contact lists with strict confidentiality.

• Managed the CEO's complex calendar, meeting requests, and incoming correspondence while effectively managing shifting priorities of global travel arrangements.
• Accompanied CEO in all international and domestic meetings while overseeing accommodation of last-minute changes.
• Prepared detailed domestic and international travel itineraries while ensuring the CEO is prepared for all meetings and appointments with appropriate materials and information.
• Communicated meeting agendas to ensure proper attendance and time management.