Clerk
Resume examples

Hired, trained, supervised, and conducted performance evaluations for 10 data entry freelancers overseeing the daily workflow of the department. Terminated staff based on disciplinary conduct or due to poor performance while ensuring compliance with company policy, and state regulations.

• Managed and trained front office staff ensuring high-quality and efficient data entry services were delivered promptly.
• Maintained confidentiality and security of sensitive data and reports including personnel data, subscriber personal data, and financial data.
• Forecasted data entry staffing needs collaborating with other departments.
• Researched and implemented new methods, procedures, policies, and services to increase efficiency.

Monitored, tracked, and reported Federal Excise Tax credit for unsalable alcoholic beverages due to destruction/ damage, filed paperwork for pallet loss, calculated overtime cost,  warehouse fees, dunnage, and billbacks.

• Formulated strategies to resolve price discrepancies, contract agreements, billbacks while collaborating with senior leadership including Director of Logistics, Director of FP &A, and Senior Vice President of Commercial Sales.
• Prepared weekly Account Payable payments and Wire transfers. Submitted daily incoming cash reports and companies Net cash reports to the Director of Finance, CFO, CEO, and investment partners.
• Provided external auditors with all the required documentation and reports for conducting a half-yearly audit.

Multifaceted role requiring office administration and prioritization skills to support multiple workflows to successful completion.

• Facilitated office workflows and expedite the distribution of information by managing all correspondence and phone calls.
• Managed administrative initiatives and supported workflows to ensure the completion of daily milestone and the attainment of overall goals.
• Coordinated with other departments to manage work schedules and organize travel arrangements.
• On-boarded and trained new administrative hires to ensure the efficiency of the office.

Assist team of 10 attorneys in preparing legal briefs and opinions. Gather and compile facts and relevant case information to help attorneys prepare for depositions and trials. Provide legal, technical, and administrative support for document management and correspondence.

• Sourced over 200 legal precedents relevant for high-profile intellectual property matter, sorting through documents to discern which ones could be used to support legal opinion.
• Outlined 3 legal opinions, 1 of which was published on company website with minimal edits, revisions, or additions.
• Performed extensive research and analysis on varied corporate issues, including data security, tax exemptions, employment agreements, and commercial property.
• Worked closely with 2 attorneys to conduct criminal background checks for a unique client case.
• Drafted 20+ data requests submitted to government and private agencies.

Managed inbound calls, resolved administrative issues, and performed basic accounting and bookkeeping duties. Helped the Accounting department in streamlining accounting procedures and processes.

• Reduced cost of office supplies by 20% through negotiating with wholesale suppliers on best pricing and created a buying process.
• Saved time in retrieving files through integrating the filling system with the new system.
• Automated records management system which significantly saved time and increased productivity.
• Spearheaded office procedures and assigned tasks to the staff to improve efficiency.

Delivered clerical support in a busy archive. Gathered all incoming digital and hard copy documents, sorting and filing them manually and electronically. Scanned, printed, and photocopied documents for senior staff use. 

• Maintained files alphabetically and numerically, reducing file retrieval time by up to 40%. 
• Maintained high levels of confidentiality by establishing codes for various top-secret files, preventing access to unauthorized personnel.
• Eliminated delays in the filing processes by maintaining adequate levels of the inventory of files, paper clips, markers, labels, etc.

Assisted with typing communication, reports, and memos from hand-written drafts. Reviewed invoices, reports, staff personal details forms, and customer information to gather important information for the generation of various ad-hoc reports.

• Liaised with various concerned parties in correcting all discrepancies in gathered data, maintaining 100% accuracy in all data entries into the company’s databases.
• Assured data security by setting up efficient backup systems that minimized incidents of data loss in cases of system crashes.
• Revitalized the filing function by establishing a new physical file storage system that reduced the retrieval times by 40%.

Developed useful bookkeeping and communication skills while working as a sales associate at a local grocery store.

• Processed payment transactions, special orders and organized customer purchases.
• Counted, recorded and maintained all cash available in the balance cash drawer.
• Tracked, organized and replenished inventory levels of all merchandise and supplies.
• Provided support to all departments as needed.

Challenging role which required proactiveness and collaboration in the execution of daily duties. 

• Leveraged word and data processing tools to prepare presentations and reports that facilitate decision making.
• Processed and distributed incoming and outgoing correspondence to ensure the availability of information when needed.
• Managed work schedules and travel arrangements.
• Promptly and accurately performed duties to support workflows and ensure the completion of daily milestones.