Administrator
Resume examples

Oversaw general management tasks including operational efficiency, devising communications strategies, and tactical planning. Handled facility management such as space planning and vendor contracts.

• Identified, ordered, distributed, and maintained inventory of office swag while administering monthly office expenses and uploading receipts for the year-end audit process.
• Collaborated with IT to provide office equipment for new hires.
• Performed a variety of administrative duties, such as maintaining spreadsheets, setting up meetings, creating forms and surveys, slide decks, and sorting and distributing incoming mail.
• Scheduled and tracked meetings and appointments, and book flights and make travel arrangements.
• Assisted Human Resources, Operations, GTM teams to accurately maintain records.

Delivered administrative support and services to managers and unit leadership teams. Represented the unit on behalf of the Manager in the crucial decision-making process. Supported in creating and establishing internal administrative processes, systems, and tools.

• Served as a Subject Matter Expert(SME) for all administrative related tasks such as invoices, office supplies, authorization policies, and routines.
• Optimized administrative efficiency to meet business needs and enable the line organization to focus on the core business.
• Managed domestic/international travel arrangements including flights, visas, cabs/rental car, and hotel booking while handling all executive expense reports.
• Organized meetings with internal and external stakeholders by coordinating calendars with other EAs.
• Drove continuous improvement and implementation of administrative routine.
• Onboarded and trained new hires on company policies and procedures.
• Planned and facilitated internal and external events, meetings, workshops, and training.

Managed key office functions, including communication, filing, front desk operations, and leadership support. Organized staff meetings and events, prepared and maintained the master schedule, and worked closely with the senior staff in procuring supplies.

• Established robust frameworks that optimized efficiency and accuracy in the reception and transfer of calls, mail, faxes, and emails.
• Demonstrated fineness in customer service by delivering a warm reception to customers and visitors and providing quick and exceptional service.
• Controlled inventory by leveraging up-to-date knowledge of supplies levels in procuring both offices and break room provisions, preventing stockouts.

Collaborated with administrative team of 10+ employees to meet business goals and ensure operational efficiency. Supported daily documentation and coordination tasks.

• Organized corporate events and employee meetings.
• Drafted daily and weekly schedules while ensuring accurate task delegation aligned with productivity goals.
• Operated office management software to store and organize business and finance reports.

Liaised with the top management in performing exhaustive audits on all company processes. Evaluated the efficiency of the existing frameworks and generated performance reports based on the set goals and objectives. 

• Enhanced staff performance monitoring by conceptualizing and implementing measures to gauge each staff’s performance, heightening the overall output by 40%.
• Analyzed financial reports and convened meetings with heads of departments to develop strategies for maximizing profitability and slashing costs.
• Delivered presentations to the board, giving an account of all company operations and providing recommendations for process improvement.

Conceptualized process improvements to maximize efficiency in office operations. Received incoming calls and directed them to the appropriate departments, managed senior staff’s travel and accommodation arrangements, and liaised with the various departments in organizing and coordinating events.

• Heightened office workflow efficiency through routine process and system enhancements, increasing productivity by 25%.
• Monitored office and travel expenses, coordinating with the finance team in developing strategies that reduced costs by 40%.
• Coordinated schedules and managed calendars for multiple executives, ensuring that activities were not conflicting.

Collaborated with human resources (HR) department to manage payroll and benefits for multiple departments in wake of staffing shortages. Communicated with supervisors and department leaders to strategize operations.

• Met with HR leader to outline tasks and weekly responsibilities.
• Learned accounting and database management software in order to share HR workload.
• Leveraged multi-tasking skills to meet daily goals while coordinating payroll and benefits.

Ideated and implemented strategies for restructuring and enhancing business operations. Worked closely with the human resources department in reshuffling and hiring staff, and liaised with the finance team in planning and managing the budget. 

• Teamed up with cross-functional teams in developing and implementing new processes, policies, and procedures, increasing efficiency by 40%.
• Generated precise reports for the senior management team, encouraging optimal performance by pointing out the areas for improvement.
• Optimized the brand’s market share capabilities by liaising with the marketing department in researching and implementing the regional expansion plans.

Provided daily administrative duties to Guest Services, Engineering, Marketing, and Food and Beverage Department. Prepared documents using word processing, spreadsheet, and database software. Consulted with clients, vendors, and sales office throughout the event process.

• Received Stellar Performer award within 3 months of hire for outstanding learning ability and training team members.
• Awarded Employee of the Month 2 times in a row for exceptional performance.
• Worked with Accounting, Membership Representatives, and Event Managers in event planning and management including program timelines, budgets, logistics, invitations, and registration.
• Supervised daily billing operations to ensure the timely and accurate processing of invoices and credits, and managed month-end closings, prepared GL accounts, and developed ad-hoc reports.
• Identified, investigated, and resolved reconciliation discrepancies through comparing various data sets.