Virtual assistant
Resume examples

Challenging remote role which required proactiveness and collaboration in the execution of daily duties. 

• Worked collaboratively with staff to organize efficient work schedules and appointments.
• Worked within the HR department to draft routine emails in regards to company policies and notices.
• Leverage relations skills to promote cordial relationships with customers and increasing satisfaction rates.
• Fulfilled different administrative functions in support of a fast-paced work environment.

Supported team members in the successful completion of several projects on time through researching, scheduling, and coordinating appointments, as well as proactively monitoring the client’s calendars to identify potential conflicts ensuring the team is maximizing the client’s time.

• Responded to shifting priorities/deadlines while administering complex travel arrangements, multiple calendars, and resolved scheduling conflicts.
• Established and maintained an extensive network of relationships with hotels, destination management companies, and travel-related associations.
• Coordinated complex travel itineraries for large groups including domestic and international travel, economic climate, and consumer attitudes worldwide.
• Managed digital marketing and email marketing campaigns, inbound /outbound calls, maintained client database, and attended client meetings to close accounts.

Multifaceted role requiring technical savvy and project management skills to effectively coordinate workflows in support of a fast paced environment.

• Leveraged relations and project management skills to provide data entry and administrative services to top business executives.
• Consistently maintained optimum professionalism through interactions with colleagues and clients, ensuring to maintain utmost confidentiality in handling clients’ sensitive documents.
• Facilitated successful remote collaborations with other off-base staff and in-house staff to develop in-depth understanding of goals.
• Efficiently evaluated work processes and proffered educated suggestions to optimize work process and improve outcomes.