Front desk receptionist
Resume examples

Performed clerical duties for a prestigious law firm.

• Answered phone calls and provided clear and straightforward information to callers.
• Transferred phone calls to attorneys, paralegals, and medical clerks.
• Created and labeled spreadsheets that contained information pertaining to schedules and meetings.
• Maintained a cordial disposition when greeting both clients and staff.
• Distributed letters and packages delivered to office to the proper recipients.
• Organized, cleaned, and maintained receptionist area.
• Participated in staff meetings and kept records of minutes.
• Issued name badges to law firm visitors.
• Wrote memos for attorneys and paralegals to be distributed via email.

Greet virtual and walk-in customers by answering the telephone, tactfully discerning what the caller needs, referring them to proper staff, and taking and relaying messages.

• Reduced the risk of injury by strategically placing PPE kits at front of office for staff to easily find and bring with them to work sites.
• Reduced waste 10% by altering inventory standards for on-hand volumes during specific seasons.
• Assist with typing, logging, and routing correspondence for signature and ensuring that correspondence, leave papers, messages, and other documents are in compliance with policy, guidelines and procedures.

Worked part-time managing the front desk at a gym and spa.

• Answered phone calls and provided general information over the phone to callers.
• Transferred phone calls to other departments, if necessary.
• Responsible for checking in gym members by swiping their membership card through a scanner.
• Greeted and exchanged pleasantries with members and guests as they entered and left the premises.
• Kept and regularly updated records on members including payment plans, frequency of visits, and contributions to community events.
• Handled mail and package deliveries by transferring items to the correct departments’ mailboxes.
• Participated in events such as t-shirt giveaways and fitness contests.