Secretary
Resume examples

Oversaw all front office, secretarial and administrative tasks in a busy Attorney’s office. Drafted legal documents including pleadings, motions, dispositions, subpoenas, and correspondence for a legal proceeding.

• Continually communicated with clients regarding the status of cases and updates about the representation through disposition.
• Created a scheduling system that significantly increased productivity.
• Organized and retrieved case and office information for advocacy team members.
• Utilized multiple systems and databases including an internal case management system to enter, update and retrieve information.
• Troubleshot office equipment, printers, computers, fax machines, and copiers and scheduled maintenance request.
• Planned meetings, arranged travel, distributed mails, submitted monthly expense reports and managed day-to-day data entry and Word processing.

Managed multi-functional role as an Office Manager and Secretary to the SVP. Handled all onboarding tasks for new employees, ensuring employment laws and guidelines were followed. Executed event planning and management including program timelines, budgets, logistics, invitations, registration, and communication with internal and external partners.

• Negotiated with vendors and suppliers on best pricing reducing the cost of office supplies by 30%.
• Implemented company-wide document organization process which improved workflow efficiency by 50%.
• Monitored supplies and ordered when inventory levels are low. Partnered with suppliers and vendors to ensure timely and accurate delivery of supplies.
• Communicated policies and objectives, oversaw unforeseen issues, and served as a liaison to clients, internal staff, and external contacts.

Managed scheduling surgeries for 5 doctors while obtaining surgery authorization from individual insurances. Processed and verified Insurance benefits, eligibility, and disability insurance claims. Directed and trained 15 Office Managers ensuring patients and their families are greeted well at the front office while avoiding wait times.

• Performed routine accounting, office administrative, and secretarial duties at the OB/GYN clinic including managing daily calendars, scheduling appointments without deficiencies, creating expense reports, and handling accounts receivable / accounts payable.
• Commended for excellent multi-tasking abilities and prioritizing daily patient care.
• Managed electronic health system, responded to inquiries, and effectively communicated with clients and suppliers.

Managed calendars and schedules for attorneys and paralegals while maintaining strict confidentiality. Researched and obtained a variety of information/documents requested by attorneys.

• Transcribed and proofread shorthand, notes, tapes, and drafts. Composed minutes, real estate, finance documents, and general forms.
• Supervised daily billing operations to ensure the timely and accurate processing of invoices and credits, and managed month-end closings, prepared GL accounts, and developed ad-hoc reports.
• Prepared monthly, quarterly, and annual financial statements. Oversaw travel arrangements while preparing travel documents and compiling all travel expenses.
• Administered collections of overdue accounts and proactively followed up with clients.