5Medical receptionist resume examples found
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Supervised day-to-day operations of the office and front office staff including scheduling, reception, insurance authorization, and verification. Secured authorizations for chemotherapy regimens and outside procedures.
Served in a multi-functional role as an office manager and executive assistant to Dr. ABC. Led and fostered an environment of teamwork and customer service within the front office. Composed and edited correspondence, documents, and reports for leadership and staff.
Optimized clinic workflows by managing physician schedules and patient appointments. Provided outstanding customer service by answering questions, assisting new and returning patients with their queries, and creating a welcoming environment.
Performed various administrative duties, from patient record management to inventory restocking to ordering new diagnostic tests. Coordinated physician schedules and communicated patient arrivals or delays. Collected third-party claims while scheduling specialized surgeries for urgent patients.
Delivered exceptional customer service by checking in new patients quickly, collecting medical information, and verifying insurance coverage for their service. Accelerated insurance payments by following up with target companies and instituting a new patient file system to save time and minimize errors.
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