20Reception resume examples found
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Greet guests and register visitors with friendly attitude; receive and direct incoming calls to appropriate personnel. Ensures that the reception area, conference rooms, and common areas are clean, neat, stocked and organized, with inventory control and supply management. Sort and distribute incoming mail and shipments and coordinate all outgoing mail and carrier shipments.
Supervised day-to-day operations of the office and front office staff including scheduling, reception, insurance authorization, and verification. Secured authorizations for chemotherapy regimens and outside procedures.
Performed clerical duties for a prestigious law firm.
Oversaw dental records of 2500 patients by maintaining and updating medical records, entering new patient information into the system, and transferring X-rays, and medical reports to the specialists.
Oversee a small team of 2 office support professionals providing assistance to the VP of Operations and 10+ busy sales and business professionals. Organize and manage office supplies and equipment.
Optimized clinic workflows by managing physician schedules and patient appointments. Provided outstanding customer service by answering questions, assisting new and returning patients with their queries, and creating a welcoming environment.
Greet virtual and walk-in customers by answering the telephone, tactfully discerning what the caller needs, referring them to proper staff, and taking and relaying messages.
Revitalized the front-desk function by routinely instituting process improvements with a keen focus on reducing costs, service times, and patient complaints.
Manage inbound and outbound phone calls with clients in a personalized, friendly, and inviting manner to complete scheduling, confirm appointments, or provide pertinent information. Handle client out-processing by ensuring all current and future needs are met. Maintain office cleanliness and organization of inventory and resources with team members.
Performed various administrative duties, from patient record management to inventory restocking to ordering new diagnostic tests. Coordinated physician schedules and communicated patient arrivals or delays. Collected third-party claims while scheduling specialized surgeries for urgent patients.
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