Administrative assistant

Administrative assistant
Resume examples

Resume Examples Objectives and summaries
Administrative assistant
Administrative assistant
Resume examples
Resume Examples Objectives and summaries

Administrative assistant

Experienced

Provided administrative support to key executives of HR, compliance, accounting, and finance department within a busy office. Planned client meetings, made travel arrangements, accurately prepared, and maintained files and records in the company database, submitted monthly expense reports, and managed day-to-day data entry and Word processing. Managed company’s websites and direct mail program. Significantly improved efficiency, cost-effectiveness, and productivity by establishing standard workflows.

  • Answered multiple incoming telephone lines, directed inquiries appropriately, and resolved conflicts with courtesy. Drafted and reviewed policies, and legal documents.
  • Wrote personnel and procedure manuals, processed performance evaluations, assisted in investigations of alleged misconduct and other complaints, and assisted in corrective action and terminations.
  • Informed new hires about compensation and other benefits, work scheduling and conditions, leave and vacation policies, and company policies and procedures while delivering ongoing training.

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Administrative assistant

Experienced

Maintained calendars and schedules of senior executives overseeing travel arrangements while preparing travel documents and compiling all travel expenses. Collaborated with the team to implement operational improvement initiatives and executing best practices to optimize workflow.

  • Managed team drives, calendars, contacts, listings, social networks, and websites.
  • Effectively communicate with internal teams by retrieving external messages and requests.
  • Supported team on special projects including, analyzing spreadsheets and tracking, equipment management, logistics, documentation, and collateral coordination.
  • Supervised 1 Office Manager and junior Administrative Assistant while training new hires on company policies and procedures.

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Administrative assistant

Entry level

Performed routine administrative and clerical duties including answering the telephone on multiple lines, prepare correspondence, form narratives, travel vouchers, meeting notes, and performance evaluations to support the Child Protective Services Investigations unit.

  • Accountable for time tracking, leave management, travel reimbursement, as well coordinating training programs.
  • Resolved office software and equipment issues while training new hires on office processes and operations.
  • Developed, updated, and maintained case files and progress reports utilizing Master Tracking Chart System.
  • Supported DFPS caseworker with monitoring children ranging from age 10-17 ensuring safety, food, hygiene, education, entertainment, and recreational needs are met.

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Secretary

Experienced

Managed multi-functional role as an Office Manager and Secretary to the SVP. Handled all onboarding tasks for new employees, ensuring employment laws and guidelines were followed. Executed event planning and management including program timelines, budgets, logistics, invitations, registration, and communication with internal and external partners.

  • Negotiated with vendors and suppliers on best pricing reducing the cost of office supplies by 30%.
  • Implemented company-wide document organization process which improved workflow efficiency by 50%.
  • Monitored supplies and ordered when inventory levels are low. Partnered with suppliers and vendors to ensure timely and accurate delivery of supplies.
  • Communicated policies and objectives, oversaw unforeseen issues, and served as a liaison to clients, internal staff, and external contacts.

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Secretary

Senior

Managed scheduling surgeries for 5 doctors while obtaining surgery authorization from individual insurances. Processed and verified Insurance benefits, eligibility, and disability insurance claims. Directed and trained 15 Office Managers ensuring patients and their families are greeted well at the front office while avoiding wait times.

  • Performed routine accounting, office administrative, and secretarial duties at the OB/GYN clinic including managing daily calendars, scheduling appointments without deficiencies, creating expense reports, and handling accounts receivable / accounts payable.
  • Commended for excellent multi-tasking abilities and prioritizing daily patient care.
  • Managed electronic health system, responded to inquiries, and effectively communicated with clients and suppliers.

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Secretary

Experienced

Oversaw all front office, secretarial and administrative tasks in a busy Attorney’s office. Drafted legal documents including pleadings, motions, dispositions, subpoenas, and correspondence for a legal proceeding.

  • Continually communicated with clients regarding the status of cases and updates about the representation through disposition.
  • Created a scheduling system that significantly increased productivity.
  • Organized and retrieved case and office information for advocacy team members.
  • Utilized multiple systems and databases including an internal case management system to enter, update and retrieve information.
  • Troubleshot office equipment, printers, computers, fax machines, and copiers and scheduled maintenance request.
  • Planned meetings, arranged travel, distributed mails, submitted monthly expense reports and managed day-to-day data entry and Word processing.

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Secretary

Entry level

Managed calendars and schedules for attorneys and paralegals while maintaining strict confidentiality. Researched and obtained a variety of information/documents requested by attorneys.

  • Transcribed and proofread shorthand, notes, tapes, and drafts. Composed minutes, real estate, finance documents, and general forms.
  • Supervised daily billing operations to ensure the timely and accurate processing of invoices and credits, and managed month-end closings, prepared GL accounts, and developed ad-hoc reports.
  • Prepared monthly, quarterly, and annual financial statements. Oversaw travel arrangements while preparing travel documents and compiling all travel expenses.
  • Administered collections of overdue accounts and proactively followed up with clients.

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Virtual assistant

Experienced

Supported team members in the successful completion of several projects on time through researching, scheduling, and coordinating appointments, as well as proactively monitoring the client’s calendars to identify potential conflicts ensuring the team is maximizing the client’s time.

  • Responded to shifting priorities/deadlines while administering complex travel arrangements, multiple calendars, and resolved scheduling conflicts.
  • Established and maintained an extensive network of relationships with hotels, destination management companies, and travel-related associations.
  • Coordinated complex travel itineraries for large groups including domestic and international travel, economic climate, and consumer attitudes worldwide.
  • Managed digital marketing and email marketing campaigns, inbound /outbound calls, maintained client database, and attended client meetings to close accounts.

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