Managed multi-functional role as an Office Manager and Secretary to the SVP. Handled all onboarding tasks for new employees, ensuring employment laws and guidelines were followed. Executed event planning and management including program timelines, budgets, logistics, invitations, registration, and communication with internal and external partners.
Managed scheduling surgeries for 5 doctors while obtaining surgery authorization from individual insurances. Processed and verified Insurance benefits, eligibility, and disability insurance claims. Directed and trained 15 Office Managers ensuring patients and their families are greeted well at the front office while avoiding wait times.
Oversaw all front office, secretarial and administrative tasks in a busy Attorney’s office. Drafted legal documents including pleadings, motions, dispositions, subpoenas, and correspondence for a legal proceeding.
Managed calendars and schedules for attorneys and paralegals while maintaining strict confidentiality. Researched and obtained a variety of information/documents requested by attorneys.
Handled calendars and organized internal and external meetings including cadence meetings with direct reports, event planning, and drafted script for presentations. Managed CEO’s email and contacts in Outlook ensuring critical emails are addressed quickly while maintaining effective communication with external stakeholders.
Managed calendars, emails and planned and arranged domestic and international travel arrangements including preparing expense reports, ticket and hotel booking for VP HR and VP Global benefits with discretion.
Oversaw a broad variety of administrative tasks including managing an extremely active calendar of appointments, composing, and sending correspondence on the CEO’s behalf, scheduling appointments, and following up on various tasks to ensure deadlines are being met.
Managed a high volume of calls courteously while screening and transferring calls to appropriate personals. Received, sorted, and distributed mails, envelopes, courier deliveries, and faxes. Delivered express envelopes, courier deliveries, and faxes directly to the recipient upon receipt.