Administrative assistant
Resume examples

Provided administrative support to key executives of HR, compliance, accounting, and finance department within a busy office. Planned client meetings, made travel arrangements, accurately prepared, and maintained files and records in the company database, submitted monthly expense reports, and managed day-to-day data entry and Word processing. Managed company’s websites and direct mail program. Significantly improved efficiency, cost-effectiveness, and productivity by establishing standard workflows.

• Answered multiple incoming telephone lines, directed inquiries appropriately, and resolved conflicts with courtesy. Drafted and reviewed policies, and legal documents.
• Wrote personnel and procedure manuals, processed performance evaluations, assisted in investigations of alleged misconduct and other complaints, and assisted in corrective action and terminations.
• Informed new hires about compensation and other benefits, work scheduling and conditions, leave and vacation policies, and company policies and procedures while delivering ongoing training.

Introductory position requiring sharp analytical and active learning skills to perform duties within a fast paced workspace.

• Drafted internal correspondence as directed by superiors to efficiently disseminate important information across the office.
• Studied office calendar to effectively schedule meetings and prepare documents required for each engagement.
• Leveraged interpersonal and communication skills to facilitate seamless work relations with staff and provide assistance as needed.
• Monitored office supplies and placed orders to replenish inventory as needed.

Maintained calendars and schedules of senior executives overseeing travel arrangements while preparing travel documents and compiling all travel expenses. Collaborated with the team to implement operational improvement initiatives and executing best practices to optimize workflow.

• Managed team drives, calendars, contacts, listings, social networks, and websites.
• Effectively communicate with internal teams by retrieving external messages and requests.
• Supported team on special projects including, analyzing spreadsheets and tracking, equipment management, logistics, documentation, and collateral coordination.
• Supervised 1 Office Manager and junior Administrative Assistant while training new hires on company policies and procedures.

Performed routine administrative and clerical duties including answering the telephone on multiple lines, prepare correspondence, form narratives, travel vouchers, meeting notes, and performance evaluations to support the Child Protective Services Investigations unit.

• Accountable for time tracking, leave management, travel reimbursement, as well coordinating training programs.
• Resolved office software and equipment issues while training new hires on office processes and operations.
• Developed, updated, and maintained case files and progress reports utilizing Master Tracking Chart System.
• Supported DFPS caseworker with monitoring children ranging from age 10-17 ensuring safety, food, hygiene, education, entertainment, and recreational needs are met.

Multifaceted role requiring leadership, process optimization and employee management functions in support of a fast-paced organization.

• Evaluated and optimized filing systems to reduce time taken to access information.
• Coordinated with other departments in the organizations to identify administrative needs and device methods to optimize efficiency.
• Worked in collaboration with the human resources office to draft and dispatch internal correspondence on company policies, training and events.
• Oversaw the onboarding and training of new hires on administrative workflows and policies to ensure the continued adherence to high administrative standards.

Complex and detail intensive position requiring comprehensive skills to manager seamless office operations for an efficiency driven operation.

• Leveraged project management and prioritization skills to coordinate the seamless execution of daily operations and achieve defined objectives.
• Evaluated and streamlined filing systems to cut down on time required to process and access information.
• Developed and implemented training programs to increase administrative teams’ efficiency whilst facilitating cross-departmental collaborations to foster corporate goals.
• Managed the office’s relations with the outside world by screening and receiving all incoming calls to address inquiries and resolve concerns.

Enlightening and challenging position requiring active learning and adaptive skills to transition into a multifaceted administrative workflow in support of an innovative organization.

• Leveraged active learning and adaptive skills to quickly assimilate office workflows during the onboarding process.
• Developed research and document management skills to provide comprehensive support to staff during data intensive processes.
• Managed office supplies and routinely placed orders to replenish diminished inventory.
• Coordinated with staff to manage internal and external schedules to support work efficiency.