Information technology

Information technology
Resume examples

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Information technology
Information technology
Resume examples

152Information technology resume examples found

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Software engineer

Software engineer

Senior

Delivered architecture to support and secure IT environment applications and leverages enterprise-wide information systems to reengineer IT infrastructure into efficient alignment with core business strategies. Implemented the migration of mission-critical applications into cloud solutions and served as product/project manager for Help and Support, Self-Install, and Virtual Chat applications. Captured architectural requirements and provided enterprise management expertise to synchronize business goals with technology solutions to drive competitive advantage and bottom-line gains.

  • Implemented Agile process utilizing scrum framework to deliver business value, which emphasizes accountability and teamwork; initiated TOGAF framework at the company for documentation and archiving artifacts.
  • Build application architecture for the company’s Digital Life’s Help and Support; increased efficiency and reconciled $2M through strategic reduction of call volume.
  • Designed scalable, cost-effective technology information and user experience architecture for Digital Life Application 2.0. Integrated Video Doorbell, Amazon’s Alexa, and Google Voice supporting 400K customers.
  • Facilitated the establishment of a new business unit; reduced enterprise risk by executing information security initiatives including an application proof of concept.
  • Saved $70K per month by designing and developing a conversion tool; transformed customers' SMS messages into push messages.

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Java developer

Senior

Worked in tandem with the IT Manager in coordinating the work of over 20 Java developers. Conceptualized, developed, rolled out, and maintained various software programs for the finance, human resource, and customer service departments. 

  • Guaranteed full functionality of software applications by liaising with end-users in user acceptance testing.
  • Spearheaded development projects, strategically allocating tasks to contractors and junior developers to optimize resources.
  • Provided technical support to junior developers, assuring security, user acceptability, and value of the software applications.

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Data analyst

Data engineer

Senior

Directed operations and supported companywide initiatives while leading team of 20 data engineers. Handled all aspects of performance management while championing continuous improvement.

  • Delegated process development and database management tasks among engineers.
  • Led interviews, onboarding, and training efforts to build and maintain a proficient development team while cultivating a collaborative and efficient work environment.
  • Partnered with stakeholders to drive large-scale initiatives including migration to cloud-based integration software.

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Data scientist

Senior

Evaluated technology requirements to accurately and efficiently analyze data, revamped out-of-date systems, and reduced technology costs throughout the company. Developed and supported multiple databases and provided high-level technical support to clients.

  • Managed the development team, introduced project management best practices, and established formal project planning and scoping processes
  • Improved analytical accuracy from 92% to 97% within 6 months through rigorous development and implementation of new processes and procedures.
  • Saved the company $300K by designing and implementing in-house data analytics governance, change management, and training scheduling systems.
  • Optimized resources by outsourcing data backup and initiating the company’s first off-site backup for data.
  • Co-introduced and championed improved methods for data visualization as a cost-effective solution to present findings to clients.

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Web development

Front-end developer

Senior

Developed and implemented React component library creation training guide and documentation, streamlining junior developer onboarding operations by 50%. Shared workflow to other departments for companywide integration.

  • Assessed current training procedures and identified opportunity for improvement.
  • Drafted user-friendly and informative training manual on React libraries to facilitate removal of time-consuming onboarding training programs.
  • Distributed guide amongst development team and mentored developers on how to utilize document.
  • Partnered with senior leadership to coordinate companywide integration of process improvement.

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Web developer

Senior

Oversaw technical decisions, training, and direction for team of 7 in planning and execution of web development strategies, testing, quality assurance (QA), debugging, and maintenance of web-based applications development. Evolved best practices and standards to achieve greater productivity, efficiency, and client satisfaction while reducing downtimes and high-tier issue tickets.

  • Re-architected mobile application reaching 50,000 users; achieved 150,000 new downloads, reduced hacking attempts 28%, and generated $1.3M revenue boost from online sales.
  • Developed and executed SEO strategy and seamless ad integration with external sites for high-end jeweler, resulting in attainment of 24% increase in eCommerce sales and top 5 ranking on search engine results.
  • Built APIs and web applications using Elixir to handle segmentation, personalized recommendations, and omni-channel messaging, reducing cart-abandonment rate 23% and creating $1.25M increase in eCommerce sales within 60 days of solution launch.

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Computer science

Data scientist

Senior

Evaluated technology requirements to accurately and efficiently analyze data, revamped out-of-date systems, and reduced technology costs throughout the company. Developed and supported multiple databases and provided high-level technical support to clients.

  • Managed the development team, introduced project management best practices, and established formal project planning and scoping processes
  • Improved analytical accuracy from 92% to 97% within 6 months through rigorous development and implementation of new processes and procedures.
  • Saved the company $300K by designing and implementing in-house data analytics governance, change management, and training scheduling systems.
  • Optimized resources by outsourcing data backup and initiating the company’s first off-site backup for data.
  • Co-introduced and championed improved methods for data visualization as a cost-effective solution to present findings to clients.

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Machine learning specialist

Senior

Leveraged machine learning and deep learning expertise in developing analytics solutions for pattern recognition in large data sets. Coordinated the design, development, and implementation of predictive models and forward-thinking algorithms which optimized value extraction from data sets.

  • Led the data science team in developing and enhancing several models using problem resolution and process optimization algorithms.
  • Conceptualized, developed, and rolled out innovative tools that improved the analysis of unstructured data.
  • Directed numerous machine learning algorithm projects, writing tests to handle unforeseen errors effectively.

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IT support

IT help desk technician

Senior

Provided expertise on numerous IT systems, delivering a high level of customer service and exceptional technical support for end-user software/hardware. Performed analysis, diagnosis, and resolution to a variety of issues, documenting and maintaining an inventory of all computing equipment and purchases.

  • Resolved complex issues requiring detailed applications and systems expertise that have been escalated from Tiers 1 to 3.
  • Installed microcomputer hardware and software, customized software patches according to specific requirements, and corrected technical issues.
  • Worked onsite and remotely to ensure service tickets, diagnostic programs, and isolation problems are adequately addressed and fixed promptly.
  • Reviewed and addressed recurring or escalated issues by bringing technical cost-effective solutions to company executives.
  • Configured, deployed, troubleshooted, and resolved issues to software and hardware, peripheral devices, and networks.

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IT professional

QA tester

Senior

Functioned as the Lead QA tester on multi-sectoral development projects. Captained a team of 10 QA testers, guiding them in developing and executing quality assurance and quality control practices. 

  • Heightened the team’s overall output by developing and executing automated test plans, cases, and scripts which accelerated software issue identification by 40%.
  • Enhanced the quality of code as well as optimized software functionality and programmer throughput by championing test-driven development.
  • Developed and mentored direct reports to high-performing QA testers, consistently delivering projects within the time and quality parameters.

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IT business analyst

Senior

Conducted hands-on development and implementation of various technologies in alignment with defined business goals and initiatives. Converted business requirements into cost-effective technical solutions through numerous means while delivering reliable applications within budget constraints.

  • Created a detailed business analysis report to outline problems, opportunities, and solutions that resulted in a 20% revenue increase and a 12% cost reduction.
  • Drove development lifecycle for updated dashboards and reports, including unit and user acceptance testing through production.
  • Coordinated financial, product, market, and operational research to support strategic plans across the company’s departments.
  • Provided consultative, advisory, technical, and staff support by providing market research methodologies and results.
  • Analyzed data between software applications and designed interconnection bridges as needed to improve communication between activities.

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System administrator

System administrator

Senior

Directed IT projects and technical activities across multiple project sites in support of a multibillion-dollar homeland security program. Identify and resolve business needs to achieve organizational goals. Manage strategic planning to optimize resources, improve throughputs, and enhance system performance parameters.

  • Achieved optimal operations and functioning by overseeing continuous improvement initiatives to existing infrastructure, applications, systems, and software. Recommend and implement IT infrastructure requirements and upgrades to improve overall system performance and ensure high levels of security and data recovery.
  • Managed the design and implementation of 10+ data centers, applying technical expertise in Microsoft infrastructures and database/security application servers in high availability/fault tolerance configuration built using HP Blade servers, Cisco Unified Computing and Servers (UCS), and VMware.
  • Implemented various large-scale networks based on Cisco switches and routers using OSPF and multicast routing, QoS, and Fortinet firewalls.
  • Led high-performing technical team of Field Engineers, Security Engineers, and Systems Integration Specialists.
  • Developed and implement standard operating procedures. Establish key processes that ensure reliable and efficient technical services organization-wide.
  • Guided the design and implementation of antivirus solutions and system/network monitoring. Establish disaster recovery plans (DRP) based on HP Data Protector Software, Tape Libraries, and SAN hardware.
  • Provided senior-level technical consultations and support to Field Engineering and System Integration & Testing Departments on all IT and networking issues.
  • Reviewed network layouts, resolve equipment redundancies, and improve network reliability and flexibility.

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Network administrator

Senior

Installed and maintained network servers and operating systems. Conducted research on various protocols, products, services, and standards to support network procurement and development activities. Diagnosed problems and performed software/hardware repairs and upgrades as needed.

  • Designed, monitored, and maintained physical and virtual servers and systems and made repairs and upgrades to maximize productivity.
  • Conducted application performance tests, analyzed results, and made recommendations on software/hardware needs.
  • Partnered with and led colleagues, third-party vendors, and other technical specialists to coordinate network maintenance, processes, and incident resolutions.
  • Gathered insights from end-users and technical support staff to define potential problems and prioritize solutions moving forward.
  • Developed processes, scripts, and tools to prevent issues and create solutions to improve end-user productivity and automate recurring tasks.

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IT manager

IT manager

Senior

Launched cutting-edge technology, controlled costs, and provided innovative solutions while improving organizational efficiency, productivity, and profitability. Delivered IT operational excellence and led efficient and banking solutions.

  • Spearheaded business continuity and recovery infrastructure initiative by launching the disaster recovery program.
  • Matured IT security to mitigate risk, achieve compliance, and create a secure environment.
  • Deployed1x across the entire landscape by increasing security and enabling global roaming capability which dramatically increased resiliency, business continuity, and disaster recovery capabilities.
  • Automated commercial loan underwriting process by implementing a robust Business Intelligence (BI) solution.
  • Initiated innovative comprehensive global IT Modernization Program Management Organizational Structure, significantly improved efficiency and productivity.
  • Reduced the infrastructure annual OpEx budget by $10M, increased bandwidth and network performance at 50 sites.
  • Build MPLS GWAN at 50 large client manufacturing sites; designed and upgraded LAN infrastructure.
  • Implemented system without negative business impact while maintaining high system service level
  • Recruited, mentored, and developed employees to achieve high retention, empowering IT resources to participate in strategic transformational projects and discussions.

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Scrum master

Senior

Developed agile principles and scrum communication techniques in day-to-day activities related to product development. Partnered with customers, internal and external stakeholders, and all the departments (including sales and operations) articulating agile backlog priorities. Fostered team participation by implementing feedback methods and successfully created innovative workflows, which significantly reduced the accountability of team leaders.

  • Built Agile-Water fall Hybrid (Agifall) by combining waterfall and Agile Processes into one approach; resulted in increased speed, decreased cost, and improved quality.
  • Translates epics, acceptance criteria, and requirements into user stories to be completed within a sprint, further develop sprints and test to identify bugs, issues, and defects at an early stage.
  • Held daily scrum meetings and ideation sessions. Kept stakeholders apprised of project statuses and collaborated with leaders across business units to align initiatives.
  • Supervised 5 UX designers for web applications and streamlined elevator and escalator monitoring.

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Cyber security

Cyber security analyst

Senior

Conducted regular surveys and audits of cyber security programs and provided assistance and consulting services to all departments. Oversaw firewall, email security systems, web security systems, and IDS/IPS. Maintained a current understanding of all applicable DOE and Federal regulatory requirements.

  • Coordinated investigative activities with appropriate management and formulated written reports and presented verbal and written briefings.
  • Performed cyber security incident triage to determine the scope, urgency, and potential impact as well as identify the specific vulnerabilities and threats.
  • Ensured project teams complied with enterprise and IT security policies, industry regulations, and best practices.
  • Conducted and monitored performance tests on new and existing software and databases to identify security threats and vulnerabilities.
  • Collaborated with functional architects and third-party security specialists to ensure adequate solutions were in place to identify and deter cyber risks.

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Information security analyst

Senior

Worked cross-functionally with our software and hardware development teams to ensure security threats are identified, prioritized, and resolved promptly. Contributed to the development and implementation of security policies and procedures to support confidentiality and integrity.

  • Served as the Senior ISA to the business team to determine vulnerabilities related to compliance and governance considerations.
  • Defined requirements and collaborated with the metrics team to develop measuring tools that adequately analyzed security performance.
  • Participated in a 5-person IT management team that provided vision, direction, and expertise to senior leadership on implementing innovative ways to improve security.
  • Ensured IT Security Analyst Department achieved high levels of satisfaction according to company standards and client report cards.
  • Researched and monitored open-source software to determine where applications and patches could be used to improve account security.

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All job titles Computer engineer Computer scientist Computer technician Cyber security analyst Data analyst Data engineer Data scientist Database developer Desktop support technician Front-end developer Information security analyst IT analyst IT business analyst IT director IT help desk technician IT manager IT project manager IT specialist IT support specialist IT technician Java developer Machine learning specialist Network administrator Network engineer Network security engineer Programmer QA tester Scrum master Software developer Software engineer SQL developer System administrator System analyst Web designer Web developer

Objectives and summaries

Summary examples

Software engineer

Organized and self-motivated software engineer graduate with 2+ years combined internship and professional experience. Fluent in .Net C#, SQL, Python, JavaScript, and CSS programming languages. Possess practical working knowledge of relational databases using PostgreSQL, SQL Server, Cloud Development, and Agile Development. Constantly updating personal and professional technical skills with complementary collegiate courses and online bootcamps. Reliable and responsible team player.

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Data analyst

Motivated and analytical professional with experience in evaluating dashboards and developing KPI reports. Certified Excel Specialist proficient in SQL, Python, and Tableau. Additional growing fluency in artificial intelligence and product life cycle analytics. Focused collaborator dedicated to interdisciplinary communication.

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Web development

Detail-oriented, analytical, and self-driven programmer with extensive experience building user-facing applications. Efficient and knowledgeable coder with skills in HTML, CSS, PHP, and JavaScript programming languages. Coordinated and collaborative team player with attention to detail, graphic design skills, and ability to contribute to code base improvement initiatives and UX improvement projects.

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Computer science

Detail-oriented and high-energy individual with strong planning and organizational skills. Experience working under lead data scientist and other team members to create and implement scalable cloud-based data analytic solutions in fast-paced environments with changing priorities. Capable of applying the latest technologies and strategies in data mining and predictive analytics to derive value from disparate data sets and events.

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IT support

High-energy and dedicated IT Help Desk Technician with 2 years of experience assisting colleagues in analyzing and problem-solving technical issues with workable solutions. Forward-thinking and team-oriented with a proven history of thinking strategically and initiating action to meet deadlines. Recognized by management and colleagues as an individual who takes on challenges and new responsibilities, and gets things done right.

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IT professional

Detail-oriented and self-motivated programmer with excellent problem-solving skills and technical mindset. Collaborative and receptive team player with working knowledge of front-end programming languages and ability to partner with technology clients to support software engineering initiatives including application development and debugging tasks. Adaptive and flexible self-learner with up-to-date awareness of technology industry trends.

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System administrator

Creative and dedicated System Administrator with 5 years of experience in delivering innovative and effective solutions across defense, space, civilian, and intelligence markets. Hands-on expertise in monitoring network devices, services, and servers. Demonstrated experience with Cisco and Juniper networking equipment focused on maintenance and upgrades. Creates and maintains detailed network documentation by participating in group collaboration and project planning, and effectively communicating issues and resolutions to all levels within the organization.

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IT manager

Self-driven, energetic, and collaborative scrum master with project management experience and thorough understanding of Agile scrum methodologies. Efficient, organized, and proactive coordinator with excellent communication skills, business acumen, and ability to meet goals within fast-paced environments. Collaborative and supportive team player with team-building and relationship management competencies.

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Cyber security

Over 6 years of professional experience as a Cyber Security Analyst, driven by integrity and innovative thinking. Proven ability to identify trends and concepts across the cyber spectrum and develop/implement technological strategies to build secure walls to ensure the safety of businesses and clients. A natural communicator with strong motivational skills with the ability to build and lead successful teams.

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Objective examples

Software engineer

Software Engineer with 5+ years of experience and a proven track record of making significant, specific, and self-direction contributions to challenging and complex UX projects. Seeking a position to apply exceptional problem-solving and collaborative skills as part of a team.

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Data analyst

Actively seeking a position with a tech startup to connect multiple databases utilizing SQL and Excel for small and quick analytics. Strong ability to discover and synthesize information and communicate findings clearly and concisely in support of business initiatives.

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Web development

Flexible and detail-oriented front end web developer leveraging project management and problem-solving skills to support company software development initiatives. Analytical graphic designer with competencies in server-side code including HTML, CSS, and jQuery.

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Computer science

Seeking a challenging and learning position to extract meaning from and interpret various types of data utilizing the up-to-date technologies and resources. Demonstrated ability to learn quickly and work well as part of a team or independently as needed, with effective communication across all company levels.

Copy to clipboard 1208

IT support

Dependable and solution-focused professional with 4 years of experience in providing technical assistance to clients worldwide while guiding and resolving issues patiently and promptly. Passionate IT Help desk technician with a proven history in delivering high-quality customer experience with an ability to thrive in a dynamic, fast-paced environment available to work during weekends as well as holidays.

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IT professional

Dedicated and goal-oriented professional with extensive technical skills and eager to apply program management experience towards supporting a reputable company’s goals within the tech industry. Seeking an opportunity to work and grow as a computer engineer.

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System administrator

Self-motivated professional with 8 years of experience in supporting critical internal infrastructure and applications focusing on firewalls, including network configuration, security policies, and firmware/software updates. Expertise in analysis, design, testing, troubleshooting of complex network systems and applications. Looking for a Senior System Administrator role in a dynamic team.

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IT manager

Dedicated, efficient, and motivating scrum master with 3 years’ project management experience, eager to partner with a company focused on long-term growth and technical innovations. Collaborative team player and organizer looking for an opportunity for personal growth and long-term success.

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Cyber security

Seeking to utilize my master’s degree in Cyber Crimes experience as a Security Analyst to further my skills within the Medical IT field. Recognized for keenly ascertaining and targeting company needs and pairing them with customized products and services.

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