Information technology

Information technology
Resume examples

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Information technology
Information technology
Resume examples

152Information technology resume examples found

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Software engineer

Software engineer

Entry level

Tested automated computer system suites to ensure the quality of products and user experiences. Modified and enhanced existing applications according to client specifications and supervisor directions. Followed and prepared detailed specifications to model, configure and implement programs.

  • Performed a variety of maintenance and integration activities for existing software applications and systems.
  • Applied strong analytical skills to identify the root causes of any technical issues to help determine the best course for corrective action.
  • Tasked with identifying, researching, and reporting new technologies before implementation of known options.
  • Formulated and communicated ideas and plans to the project coordinator and then made approved recommendations to customers.
  • Developed diagrams, flowcharts, and models to demonstrate the type of code that is necessary for developers and programmers to use.

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Software developer

Experienced

Designed, developed, tested, and maintained scalable and stable applications and custom-built technology solutions. Identify a specific legacy system set of business capabilities and create a prototype application to operate in a cloud environment. Collaborate with technology peers on design/development/support phases of projects and through the implementation and production support phases.

  • Supported projects from conception to delivery using the Pega platform while ensuring the implementation is consistent with design decisions, standards, and best practices.
  • Created reusable component architecture and reusable software code across the enterprise to provide a best-in-class customer experience.
  • Conducted full life-cycle software development in multiple software environments.
  • Translated complex business requirements into functional technical requirements and performing solutions by using Pega technology to improve usability, performance, and data quality.
  • Worked with Agile team on interpretation epics, acceptance criteria, and requirements into user stories to be completed within a sprint, further develop sprints and test to identify bugs, issues, and defects at an early stage.
  • Conducted root cause analysis and complex performance tuning.

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Data analyst

Data analyst

Entry level

Assess key parameters using SQL and Python to drive product development with insightful analysis and collaboration. Maintain dashboards and data warehouses to quickly deliver information. Evaluate existing practices for efficacy and accuracy.

  • Optimize existing Tableau SQL queries to process data for new product launches.
  • Increase product sales 12% via market and exploratory analyses.
  • Improve SPSS syntax execution by debugging outdated code and writing Python scripts to automate processes for integration with other applications.

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Data analyst

Experienced

Develop insights and data visualizations to maximize opportunity and increase efficiency. Prepare monthly reports for management and key stakeholders. Translate complex data models to understandable written narratives for ad hoc information requests.

  • Lead a junior data analyst team to synthesize data driven reports and present findings interdepartmentally.
  • Optimize Tableau dashboard systems through outdated query removal and REGEX string implementation.
  • Develop and standardize data cleaning procedures to validate accuracy using both Microsoft Excel and Tableau Prep.

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Web development

Front-end developer

Entry level

Maintained company website including page optimization, graphic design, and content curation across 20+ web pages. Partnered with User Experience (UX) Manager and development team to coordinate updates.

  • Coded various dynamic templates for use across landing, products, contact, and company bio pages.
  • Coordinated with business leaders and stakeholders to define site requirements.
  • Completed programming tasks within test environment and utilizes GitHub repositories to collaborate with colleagues.
  • Maintained site revision and optimization according to site maintenance needs, user activity research, and SEO strategies.

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Front-end developer

Experienced

Experienced front-end developer who delivers exceptional customer service and responsive product design tailored to standards and requirements. Supports small teams in the collaborative approach to product development and improvement lifecycles. History of implementing RESTful APIs in Django for greater reporting speeds and using JavaScript and HTML/CSS.


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Computer science

Data scientist

Experienced

Developed queries and performed extensive programming to access, transform, and prepare data for statistical modeling. Structured and translated requirements into an analytic approach.

  • Conducted deep-dive diagnostic, predictive, and prescriptive analytics to support data-driven business decision-making.
  • Identified and diagnosed data inconsistencies and errors, documented data assumptions, and forages to fill data gaps.
  • Engaged with internal stakeholders to understand and probe business processes to develop hypotheses.
  • Guided test design, research design, and model validation.
  • Served as the analytics expert and statistical consultant to cross-functional teams for large strategic initiatives and contributed to the growth of the company’s analytic community.
  • Delivered insight presentations and action recommendations.
  • Communicated complex analytical findings and implications to business.

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Data scientist

Entry level

Tasked with transferring data into new formats to make the information more appropriate for analysis. Built analytical tools to automate the data collection process and decrease the amount of time for reporting and suggesting technological advancements and/or changes.

  • Created and improved computer software and hardware under the direct supervision of the lead data scientist and computer engineers.
  • Helped develop streamlined algorithms to reduce the amount of processing time and make computer tasks more efficient.
  • Tested scalable schema designs, relational database, query performance, workflow optimization, and documentation.
  • Developed significant and concise analytic objectives according to business goals and initiatives and under the guidance of department supervisors.
  • Designed and built interactive dashboards, machine learning models, and innovative analytics tools using a variety of programming languages.

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IT support

IT help desk technician

Experienced

Provided superior customer support & service to Comcast’s WiFi customers by answering a full range of customer requests, inquiries, and complaints relating to WiFi services and general inquiries. Answered incoming calls and provide helpdesk support to resolve issues on the server-side and client-side using Retain Helpdesk tool.

  • Resolved customer technical issues to ensure all issues are closed in time with the right resolution and highest customer satisfaction.
  • Diffused escalated customer situations while setting accurate expectations for issue resolution.
  • Documented problems including detection information, diagnostic results, and repair information by utilizing the trouble ticketing system.
  • Managed the overall customer call queue to ensure timely response to incoming customer calls.
  • Opened tickets and maintained documentation to track tickets through resolution.
  • Provided coaching, training new employees on call center operations, troubleshooting techniques, and collaborated on calls with new hires.

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IT support specialist

Entry level

Reported to the IT Director, providing general technical support and training to faculty and students in the use of hardware, software, A/V equipment, mobile devices, and more. Configured, deployed, and troubleshot technologies in classrooms, auditoriums, and offices.

  • Assisted fellow IT staff with hardware setup, network troubleshooting, data entry, event support, equipment deployment, and record keeping.
  • Monitored existing support ticket statuses and conditions while maintaining documentation of ticket resolutions.
  • Provided technical assistance and application support while adhering to established processes and procedures to ensure a reliable workplace.
  • Responded to and resolved IT support ticket queries in an organized and timely manner while constantly updating users on the status of their requests.
  • Consulted with users to determine appropriate hardware/software needs and prioritized requests based on urgency and availability.

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System administrator

System administrator

Senior

Directed IT projects and technical activities across multiple project sites in support of a multibillion-dollar homeland security program. Identify and resolve business needs to achieve organizational goals. Manage strategic planning to optimize resources, improve throughputs, and enhance system performance parameters.

  • Achieved optimal operations and functioning by overseeing continuous improvement initiatives to existing infrastructure, applications, systems, and software. Recommend and implement IT infrastructure requirements and upgrades to improve overall system performance and ensure high levels of security and data recovery.
  • Managed the design and implementation of 10+ data centers, applying technical expertise in Microsoft infrastructures and database/security application servers in high availability/fault tolerance configuration built using HP Blade servers, Cisco Unified Computing and Servers (UCS), and VMware.
  • Implemented various large-scale networks based on Cisco switches and routers using OSPF and multicast routing, QoS, and Fortinet firewalls.
  • Led high-performing technical team of Field Engineers, Security Engineers, and Systems Integration Specialists.
  • Developed and implement standard operating procedures. Establish key processes that ensure reliable and efficient technical services organization-wide.
  • Guided the design and implementation of antivirus solutions and system/network monitoring. Establish disaster recovery plans (DRP) based on HP Data Protector Software, Tape Libraries, and SAN hardware.
  • Provided senior-level technical consultations and support to Field Engineering and System Integration & Testing Departments on all IT and networking issues.
  • Reviewed network layouts, resolve equipment redundancies, and improve network reliability and flexibility.

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Network engineer

Experienced

Managed and maintained Windows active directory forests for several key clients; provided operating systems deployment, level-3 support for mission-critical servers and networks, security enhancements, and DPRs.

  • Oversaw the efficient implementation of new technology solutions to various internal business units; identified project requirements and provided exceptional support.
  • Upgraded IT infrastructure, established quality assurance standards, and recommended new products to enhance clients’ operational efficiencies.
  • Coached and mentored team of Network Engineers and IT Engineers. Conducted training programs to enhance staff technical skills and motivation including network/server administration procedures, virus protection, and security measures.

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IT professional

QA tester

Entry level

Worked alongside senior QA testers and project managers in preparing QA project schedules and allocating resources. Pivotal in the development of revolutionary test plans and cases, system tools and methodologies, as well as the automation of test procedures. 

  • Assured the full functionality of all software applications developed for the company’s clients by generating precise reports on a wide range of software bugs and errors.
  • Consistently delivered test projects within the stipulated time frames by leveraging task prioritization and decision-making skills.

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QA tester

Experienced

Interfaced with day-to-day operations of the Project Management Organization and Development teams. Planned and executed usability study for an external website. Interviewed study participants and documented results. Tested Web Site by providing highly experienced insight. Recorded all defects. Documented and Presented Study Results.

  • Developed and executed test plans based on business requirements. Wrote integration, regression, and automated test cases.
  • Maintained and executed regression test suites. Ran Beta testing and defect management. Prepared test cases for automation. Technical environment: C#.
  • Successfully collaborated with the Agile team on new development testing during the design phase.
  • Analyzed functional requirement documents to create a detailed suite of test plans, test cases, and scripts.
  • Provided recommendations on areas for test case automation; executed test cases and analyzed results.
  • Led QA effort during deployments including coordination of cross-functional resources.
  • Identified, recorded, documented, and tracked code bugs as they arise and perform regression testing.
  • Participated in daily SCRUM meetings to report the defect and test execution status to the Senior Leadership Team.
  • Communicated effectively within the team on challenges and escalations.

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IT manager

IT manager

Senior

Launched cutting-edge technology, controlled costs, and provided innovative solutions while improving organizational efficiency, productivity, and profitability. Delivered IT operational excellence and led efficient and banking solutions.

  • Spearheaded business continuity and recovery infrastructure initiative by launching the disaster recovery program.
  • Matured IT security to mitigate risk, achieve compliance, and create a secure environment.
  • Deployed1x across the entire landscape by increasing security and enabling global roaming capability which dramatically increased resiliency, business continuity, and disaster recovery capabilities.
  • Automated commercial loan underwriting process by implementing a robust Business Intelligence (BI) solution.
  • Initiated innovative comprehensive global IT Modernization Program Management Organizational Structure, significantly improved efficiency and productivity.
  • Reduced the infrastructure annual OpEx budget by $10M, increased bandwidth and network performance at 50 sites.
  • Build MPLS GWAN at 50 large client manufacturing sites; designed and upgraded LAN infrastructure.
  • Implemented system without negative business impact while maintaining high system service level
  • Recruited, mentored, and developed employees to achieve high retention, empowering IT resources to participate in strategic transformational projects and discussions.

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IT manager

Experienced

Established robust frameworks for the seamless running of the company’s IT infrastructure. Provided technical subject matter expertise in handling all technical issues raised while responding to a wide range of IT-related inquiries.

  • Amplified the IT department’s overall output by onboarding, training, mentoring, and routinely appraising high-performing teams.
  • Strengthened regulatory compliance by formulating, implementing, and enforcing policies and procedures in line with the company’s objectives and government legislations.
  • Guaranteed data security by establishing backup systems and installing intrusion prevention and antimalware software.

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Cyber security

Cyber security analyst

Experienced

Managed a $10M budget to operate and defend 3 unique networks for client engagement in accordance with SOW, exceeding KPIs. Supported 1K users; overseeing 10 direct reports including 4 division managers executing vulnerability management, cyber protection, incident response, and cyber forensics analysis as well as protection management, cyber intelligence, and reporting. Rebuild client trust and course‐corrected program after winning mismanaged contract.

  • Developed key relationships, assess client needs, identify pain points, and replaced incorrectly utilized technology in existing inventory, and built a high‐performing team to earn a client for program turnaround.
  • Spearheaded development of advanced cyber forensics capability, pinpointing appropriate technology, and integrating technology into the enclave, resulting in a profound surge of in‐house detection of cyber incidents across national field sites and a secure evidence chain of custody.
  • Provided end-to-end leadership from discovery to problem resolution for cross‐functional problems related to vulnerability management, data management, cybersecurity, application management, customer service, hardware/software.
  • Presented actionable insights related to human cyber risk measures to an audience of security professionals.

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Cyber security analyst

Entry level

Demonstrated ability to work on multiple tasks and respond to rapidly changing priorities under the direction of the IT Manager. Formulated, organized, and effectively presented ideas while serving as the company’s official representative in technical forums and panel discussions.

  • Supported all cyber security and IT programs reporting to the cyber security lead and regularly interacted with all levels of contractor management.
  • Researched, documented, and implemented software application requirements specifications and worked with the system end users to ensure effective use of applications.
  • Ensured all changes to systems are performed according to configuration control standards and company policies.
  • Developed and maintained user guides, manuals, and other types of software application documentation.
  • Participated in the development of database architectures, coding standards, quality assurance policies, and procedures.

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All job titles Computer engineer Computer scientist Computer technician Cyber security analyst Data analyst Data engineer Data scientist Database developer Desktop support technician Front-end developer Information security analyst IT analyst IT business analyst IT director IT help desk technician IT manager IT project manager IT specialist IT support specialist IT technician Java developer Machine learning specialist Network administrator Network engineer Network security engineer Programmer QA tester Scrum master Software developer Software engineer SQL developer System administrator System analyst Web designer Web developer

Objectives and summaries

Summary examples

Software engineer

Technology-driven Software Engineer with 4 years of experience in translating business requirements and functional specification into code modules and software solutions. Deep understanding of system integration testing (SIT) and user acceptance testing (UAT). Engages in the software development lifecycle to support the development, configuration, modification, and testing of integrated business and enterprise application solutions. Drives the adoption of new technologies by researching innovative technology trends and developments.

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Data analyst

Motivated and analytical professional with experience in evaluating dashboards and developing KPI reports. Certified Excel Specialist proficient in SQL, Python, and Tableau. Additional growing fluency in artificial intelligence and product life cycle analytics. Focused collaborator dedicated to interdisciplinary communication.

Copy to clipboard 750

Web development

Detail-oriented, analytical, and self-driven programmer with extensive experience building user-facing applications. Efficient and knowledgeable coder with skills in HTML, CSS, PHP, and JavaScript programming languages. Coordinated and collaborative team player with attention to detail, graphic design skills, and ability to contribute to code base improvement initiatives and UX improvement projects.

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Computer science

Detail-oriented and high-energy individual with strong planning and organizational skills. Experience working under lead data scientist and other team members to create and implement scalable cloud-based data analytic solutions in fast-paced environments with changing priorities. Capable of applying the latest technologies and strategies in data mining and predictive analytics to derive value from disparate data sets and events.

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IT support

High-energy and dedicated IT Help Desk Technician with 2 years of experience assisting colleagues in analyzing and problem-solving technical issues with workable solutions. Forward-thinking and team-oriented with a proven history of thinking strategically and initiating action to meet deadlines. Recognized by management and colleagues as an individual who takes on challenges and new responsibilities, and gets things done right.

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System administrator

Creative and dedicated System Administrator with 5 years of experience in delivering innovative and effective solutions across defense, space, civilian, and intelligence markets. Hands-on expertise in monitoring network devices, services, and servers. Demonstrated experience with Cisco and Juniper networking equipment focused on maintenance and upgrades. Creates and maintains detailed network documentation by participating in group collaboration and project planning, and effectively communicating issues and resolutions to all levels within the organization.

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IT professional

Detail-oriented and self-motivated programmer with excellent problem-solving skills and technical mindset. Collaborative and receptive team player with working knowledge of front-end programming languages and ability to partner with technology clients to support software engineering initiatives including application development and debugging tasks. Adaptive and flexible self-learner with up-to-date awareness of technology industry trends.

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IT manager

Self-driven, energetic, and collaborative scrum master with project management experience and thorough understanding of Agile scrum methodologies. Efficient, organized, and proactive coordinator with excellent communication skills, business acumen, and ability to meet goals within fast-paced environments. Collaborative and supportive team player with team-building and relationship management competencies.

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Cyber security

Over 6 years of professional experience as a Cyber Security Analyst, driven by integrity and innovative thinking. Proven ability to identify trends and concepts across the cyber spectrum and develop/implement technological strategies to build secure walls to ensure the safety of businesses and clients. A natural communicator with strong motivational skills with the ability to build and lead successful teams.

Copy to clipboard 98

Objective examples

Software engineer

Software Engineer with 5+ years of experience and a proven track record of making significant, specific, and self-direction contributions to challenging and complex UX projects. Seeking a position to apply exceptional problem-solving and collaborative skills as part of a team.

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Data analyst

Actively seeking a position with a tech startup to connect multiple databases utilizing SQL and Excel for small and quick analytics. Strong ability to discover and synthesize information and communicate findings clearly and concisely in support of business initiatives.

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Web development

Detail-oriented and ambitious front end web developer eager to leverage Bachelor of Science degree in Computer Science and recent experience participating in various coding programs towards supporting business web development needs.

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Computer science

Seeking a challenging and learning position to extract meaning from and interpret various types of data utilizing the up-to-date technologies and resources. Demonstrated ability to learn quickly and work well as part of a team or independently as needed, with effective communication across all company levels.

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IT support

Dependable and solution-focused professional with 4 years of experience in providing technical assistance to clients worldwide while guiding and resolving issues patiently and promptly. Passionate IT Help desk technician with a proven history in delivering high-quality customer experience with an ability to thrive in a dynamic, fast-paced environment available to work during weekends as well as holidays.

Copy to clipboard 113

System administrator

Self-motivated professional with 8 years of experience in supporting critical internal infrastructure and applications focusing on firewalls, including network configuration, security policies, and firmware/software updates. Expertise in analysis, design, testing, troubleshooting of complex network systems and applications. Looking for a Senior System Administrator role in a dynamic team.

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IT professional

Dedicated and goal-oriented professional with extensive technical skills and eager to apply program management experience towards supporting a reputable company’s goals within the tech industry. Seeking an opportunity to work and grow as a computer engineer.

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IT manager

Dedicated, efficient, and motivating scrum master with 3 years’ project management experience, eager to partner with a company focused on long-term growth and technical innovations. Collaborative team player and organizer looking for an opportunity for personal growth and long-term success.

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Cyber security

Seeking to utilize my master’s degree in Cyber Crimes experience as a Security Analyst to further my skills within the Medical IT field. Recognized for keenly ascertaining and targeting company needs and pairing them with customized products and services.

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