Information technology

Information technology
Resume examples

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Information technology
Information technology
Resume examples

152Information technology resume examples found

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Software engineer

Software developer

Experienced

Designed, developed, tested, and maintained scalable and stable applications and custom-built technology solutions. Identify a specific legacy system set of business capabilities and create a prototype application to operate in a cloud environment. Collaborate with technology peers on design/development/support phases of projects and through the implementation and production support phases.

  • Supported projects from conception to delivery using the Pega platform while ensuring the implementation is consistent with design decisions, standards, and best practices.
  • Created reusable component architecture and reusable software code across the enterprise to provide a best-in-class customer experience.
  • Conducted full life-cycle software development in multiple software environments.
  • Translated complex business requirements into functional technical requirements and performing solutions by using Pega technology to improve usability, performance, and data quality.
  • Worked with Agile team on interpretation epics, acceptance criteria, and requirements into user stories to be completed within a sprint, further develop sprints and test to identify bugs, issues, and defects at an early stage.
  • Conducted root cause analysis and complex performance tuning.

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Java developer

Experienced

Directed cross-functional development team of 5 by leading end-to-end projects including design and development while effectively collaborating with Solution Architect and Project Director. Architected, build, and delivered highly scalable software solutions.

  • Designed, developed, and maintained enterprise-class mission-critical web applications for Wealth & Trust business domains using java applications.
  • Managed all aspects of application development life cycle (analysis, design, develop, test, deploy, support).
  • Wrote high-quality code with a high level of test coverage ensuring compliance with company policies, vulnerability management, and technology updates, Software Development Life-cycle policies, procedures, and standards.
  • Automated processes to create simpler, faster, and more secured application
  • Collaborated with business teams to review, analyze, design, and implement solutions that meet the business needs; ensure documentation on architecture, processes, and systems changes are up to date.
  • Educated new and existing team members on project specifics, various technologies, approaches, and architectures.
  • Trained and mentored team members to deliver a quality product that meets or exceeds expectations.
  • Developed specifications for technical requirements by using case models, data models, and software architecture models.
  • Distilled technical specifications to analyze business and functional requirements to deliver high-quality solutions.

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Data analyst

Data analyst

Experienced

Develop insights and data visualizations to maximize opportunity and increase efficiency. Prepare monthly reports for management and key stakeholders. Translate complex data models to understandable written narratives for ad hoc information requests.

  • Lead a junior data analyst team to synthesize data driven reports and present findings interdepartmentally.
  • Optimize Tableau dashboard systems through outdated query removal and REGEX string implementation.
  • Develop and standardize data cleaning procedures to validate accuracy using both Microsoft Excel and Tableau Prep.

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Data scientist

Experienced

Developed queries and performed extensive programming to access, transform, and prepare data for statistical modeling. Structured and translated requirements into an analytic approach.

  • Conducted deep-dive diagnostic, predictive, and prescriptive analytics to support data-driven business decision-making.
  • Identified and diagnosed data inconsistencies and errors, documented data assumptions, and forages to fill data gaps.
  • Engaged with internal stakeholders to understand and probe business processes to develop hypotheses.
  • Guided test design, research design, and model validation.
  • Served as the analytics expert and statistical consultant to cross-functional teams for large strategic initiatives and contributed to the growth of the company’s analytic community.
  • Delivered insight presentations and action recommendations.
  • Communicated complex analytical findings and implications to business.

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Web development

Front-end developer

Experienced

Experienced front-end developer who delivers exceptional customer service and responsive product design tailored to standards and requirements. Supports small teams in the collaborative approach to product development and improvement lifecycles. History of implementing RESTful APIs in Django for greater reporting speeds and using JavaScript and HTML/CSS.


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Web developer

Experienced

Directed 5 Junior Developers through full life-cycle web development projects from initial design through completion. Managed client expectations and relationships as cross-functional team liaison. Programmed using PHP, HTML, JavaScript and content management systems such as WordPress.

  • Reduced website migration time 80% by developing and integrating custom templates and themes into WordPress, PHP-Fusion, and Concrete5.
  • Developed product recommendation engine in collaboration with marketing data science team that increased average user time on page by 5 minutes.
  • Devised and implemented process to increase client creative involvement that accelerated time to testing by 20%.

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Computer science

Data scientist

Experienced

Developed queries and performed extensive programming to access, transform, and prepare data for statistical modeling. Structured and translated requirements into an analytic approach.

  • Conducted deep-dive diagnostic, predictive, and prescriptive analytics to support data-driven business decision-making.
  • Identified and diagnosed data inconsistencies and errors, documented data assumptions, and forages to fill data gaps.
  • Engaged with internal stakeholders to understand and probe business processes to develop hypotheses.
  • Guided test design, research design, and model validation.
  • Served as the analytics expert and statistical consultant to cross-functional teams for large strategic initiatives and contributed to the growth of the company’s analytic community.
  • Delivered insight presentations and action recommendations.
  • Communicated complex analytical findings and implications to business.

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Machine learning specialist

Experienced

Worked in a Data and Systems Analysis (DSA) team collaborating with system engineers, data scientists, and machine learning specialists to develop fundamental product-facing and system-supporting architectures and tools to improve the surgeon experience, product adoption, and overall robotics architecture while connecting it to the hardware design.

  • Built a machine learning framework by integrating machine learning libraries and operational frameworks into an end-to-end environment for data modeling, functional-space exploration, and guidance systems to improve patient outcomes, enhanced access and integration for surgeons and staff, and greater hospital efficiency.
  • Engineered an ML pipeline to support development, experimentation, continuous integration, continuous delivery, verification/validation, and monitoring of AI/ML models.
  • Collaborated with CE/RC/SI teams to improve the analysis efficacy and deliver actionable intelligence to improve procedure development and procedure adoption.
  • Created documentation and best practices to share with the AI/ML community.

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IT support

IT help desk technician

Experienced

Provided superior customer support & service to Comcast’s WiFi customers by answering a full range of customer requests, inquiries, and complaints relating to WiFi services and general inquiries. Answered incoming calls and provide helpdesk support to resolve issues on the server-side and client-side using Retain Helpdesk tool.

  • Resolved customer technical issues to ensure all issues are closed in time with the right resolution and highest customer satisfaction.
  • Diffused escalated customer situations while setting accurate expectations for issue resolution.
  • Documented problems including detection information, diagnostic results, and repair information by utilizing the trouble ticketing system.
  • Managed the overall customer call queue to ensure timely response to incoming customer calls.
  • Opened tickets and maintained documentation to track tickets through resolution.
  • Provided coaching, training new employees on call center operations, troubleshooting techniques, and collaborated on calls with new hires.

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IT support specialist

Experienced

Provided over-the-phone technical support to several distribution channels and call centers; resolved technical and procedural issues relating to the installation of core products. Managed ordering, activating, troubleshooting, upgrading, compass inventory, user permissions, SIM card, IVR problems, and billing processes.

  • Analyzed logging and tracking of complex software and hardware issues of networking connectivity and application to meet business needs.
  • Performed SQL queries in wedat/ Oracle to resolve several technical issues including profile, access control, billing, transaction, and point of sale.
  • Monitored all inbound and outbound calls utilizing Clarify ticketing system. Ensured documentation on processes and procedures are maintained as per service standards and guidelines that serve as a benchmark for excellent service delivery.
  • Resolved customer’s technical issues promptly and escalated unresolved tickets to the appropriate department for further investigation.

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IT professional

QA tester

Experienced

Interfaced with day-to-day operations of the Project Management Organization and Development teams. Planned and executed usability study for an external website. Interviewed study participants and documented results. Tested Web Site by providing highly experienced insight. Recorded all defects. Documented and Presented Study Results.

  • Developed and executed test plans based on business requirements. Wrote integration, regression, and automated test cases.
  • Maintained and executed regression test suites. Ran Beta testing and defect management. Prepared test cases for automation. Technical environment: C#.
  • Successfully collaborated with the Agile team on new development testing during the design phase.
  • Analyzed functional requirement documents to create a detailed suite of test plans, test cases, and scripts.
  • Provided recommendations on areas for test case automation; executed test cases and analyzed results.
  • Led QA effort during deployments including coordination of cross-functional resources.
  • Identified, recorded, documented, and tracked code bugs as they arise and perform regression testing.
  • Participated in daily SCRUM meetings to report the defect and test execution status to the Senior Leadership Team.
  • Communicated effectively within the team on challenges and escalations.

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QA tester

Experienced

Oversaw the full-cycle management of manual and automated testing projects on a wide range of software and database applications. Utilized various monitoring and scripting tools as well as QC and QTP in functional and regression test automation. 

  • Developed revolutionary test plans and scripts that revitalized software defect detection, earning a promotion from junior QA tester within three months.
  • Solely identified a deeply rooted software defect before the rollout of a client’s logistics management software, saving the company $60K in product redevelopment costs.

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System administrator

Network engineer

Experienced

Managed and maintained Windows active directory forests for several key clients; provided operating systems deployment, level-3 support for mission-critical servers and networks, security enhancements, and DPRs.

  • Oversaw the efficient implementation of new technology solutions to various internal business units; identified project requirements and provided exceptional support.
  • Upgraded IT infrastructure, established quality assurance standards, and recommended new products to enhance clients’ operational efficiencies.
  • Coached and mentored team of Network Engineers and IT Engineers. Conducted training programs to enhance staff technical skills and motivation including network/server administration procedures, virus protection, and security measures.

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System administrator

Experienced

Provided technical support for the infrastructure hosted in the on-premises data center and the AWS Cloud. Oversaw daily system monitoring, integrity, hardware, network and server installations, configuration, systems and key processes, performance, testing.

  • Administered, configured, and tested application servers for business and network operations.
  • Implemented end-user and application security and monitored storage capacities and performance for application servers.
  • Automated reoccurring tasks using PowerShell scripting and Puppet modules.
  • Collaborated with Senior Leadership and multiple departments delivering on major national Firm Information Technologies initiatives.
  • Managed AWS Cloud services such as EC2, S3, ALB/NLB, CloudWatch, and IAM policies.
  • Served as a subject matter expert on major IT environment upgrades, enhancements, new functionality, capacities, performance, cost-effectiveness, and business integrations.
  • Participated in the on-call rotation providing 24x7 support.
  • Recommended new potential technology solutions based on research and analysis.
  • Designed and implemented infrastructure solutions to meet business and technical objectives on-prem, and in the AWS Cloud.
  • Analyzed and resolved technology and end-user incidents during standard business hours or on-call rotations.
  • Maintained standard application and operations procedure documentation; ensured compliance with Software Testing Life-Cycle standard operating procedures and policies.
  • Maintained accurate software and hardware inventory and managed the copyright and licensing requirements.

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IT manager

IT manager

Experienced

Established robust frameworks for the seamless running of the company’s IT infrastructure. Provided technical subject matter expertise in handling all technical issues raised while responding to a wide range of IT-related inquiries.

  • Amplified the IT department’s overall output by onboarding, training, mentoring, and routinely appraising high-performing teams.
  • Strengthened regulatory compliance by formulating, implementing, and enforcing policies and procedures in line with the company’s objectives and government legislations.
  • Guaranteed data security by establishing backup systems and installing intrusion prevention and antimalware software.

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Scrum master

Experienced

Spearheaded adoption of Agile methodologies, thereby reducing project delivery times by 30%. Collaborated with leadership to coordinate process education and adoption across multiple departments.

  • Identified opportunity for improvement in existing scrum procedures and software development life cycles.
  • Partnered with senior leadership to schedule certified scrum master (CSM) certification.
  • Championed Agile methodology as subject matter expert (SME), providing educational presentations and department meetings to ensure proficiency with new procedures.
  • Oversaw companywide implementation and adoption efforts.

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Cyber security

Cyber security analyst

Experienced

Managed a $10M budget to operate and defend 3 unique networks for client engagement in accordance with SOW, exceeding KPIs. Supported 1K users; overseeing 10 direct reports including 4 division managers executing vulnerability management, cyber protection, incident response, and cyber forensics analysis as well as protection management, cyber intelligence, and reporting. Rebuild client trust and course‐corrected program after winning mismanaged contract.

  • Developed key relationships, assess client needs, identify pain points, and replaced incorrectly utilized technology in existing inventory, and built a high‐performing team to earn a client for program turnaround.
  • Spearheaded development of advanced cyber forensics capability, pinpointing appropriate technology, and integrating technology into the enclave, resulting in a profound surge of in‐house detection of cyber incidents across national field sites and a secure evidence chain of custody.
  • Provided end-to-end leadership from discovery to problem resolution for cross‐functional problems related to vulnerability management, data management, cybersecurity, application management, customer service, hardware/software.
  • Presented actionable insights related to human cyber risk measures to an audience of security professionals.

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System analyst

Experienced

Provided the highest level of technical expertise in the analysis, installation, configuration, testing, and maintenance of Enterprise Technology Architecture. Supported all phases of projects, programs, and initiatives to facilitate requirement elicitation for application servers and content management.

  • Developed highly scalable business and technical solutions – requirements, dataflow diagrams, as-is analysis and comparison, solution design, assessment, validation, implementation, and control initiatives.
  • Provided technical consultation on technical projects including Simple Object Access Protocol (SOAP), Web Services, and Extensive Markup Language (XML) and data integration points
  • Conducted requirements gathering sessions, developed and published a request for information (RFI) and the Request for Proposal (RFP).
  • Designed key metrics to assess which vendors would formally present their solution for a cloud-based scalable system; first cloud-based system solutions that were scaled throughout all city departments.

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All job titles Computer engineer Computer scientist Computer technician Cyber security analyst Data analyst Data engineer Data scientist Database developer Desktop support technician Front-end developer Information security analyst IT analyst IT business analyst IT director IT help desk technician IT manager IT project manager IT specialist IT support specialist IT technician Java developer Machine learning specialist Network administrator Network engineer Network security engineer Programmer QA tester Scrum master Software developer Software engineer SQL developer System administrator System analyst Web designer Web developer

Objectives and summaries

Summary examples

Software engineer

Organized and self-motivated software engineer graduate with 2+ years combined internship and professional experience. Fluent in .Net C#, SQL, Python, JavaScript, and CSS programming languages. Possess practical working knowledge of relational databases using PostgreSQL, SQL Server, Cloud Development, and Agile Development. Constantly updating personal and professional technical skills with complementary collegiate courses and online bootcamps. Reliable and responsible team player.

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Data analyst

Motivated and analytical professional with experience in evaluating dashboards and developing KPI reports. Certified Excel Specialist proficient in SQL, Python, and Tableau. Additional growing fluency in artificial intelligence and product life cycle analytics. Focused collaborator dedicated to interdisciplinary communication.

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Web development

Detail-oriented, analytical, and self-driven programmer with extensive experience building user-facing applications. Efficient and knowledgeable coder with skills in HTML, CSS, PHP, and JavaScript programming languages. Coordinated and collaborative team player with attention to detail, graphic design skills, and ability to contribute to code base improvement initiatives and UX improvement projects.

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Computer science

Detail-oriented and high-energy individual with strong planning and organizational skills. Experience working under lead data scientist and other team members to create and implement scalable cloud-based data analytic solutions in fast-paced environments with changing priorities. Capable of applying the latest technologies and strategies in data mining and predictive analytics to derive value from disparate data sets and events.

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IT support

High-energy and dedicated IT Help Desk Technician with 2 years of experience assisting colleagues in analyzing and problem-solving technical issues with workable solutions. Forward-thinking and team-oriented with a proven history of thinking strategically and initiating action to meet deadlines. Recognized by management and colleagues as an individual who takes on challenges and new responsibilities, and gets things done right.

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IT professional

Detail-oriented and self-motivated programmer with excellent problem-solving skills and technical mindset. Collaborative and receptive team player with working knowledge of front-end programming languages and ability to partner with technology clients to support software engineering initiatives including application development and debugging tasks. Adaptive and flexible self-learner with up-to-date awareness of technology industry trends.

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System administrator

Creative and dedicated System Administrator with 5 years of experience in delivering innovative and effective solutions across defense, space, civilian, and intelligence markets. Hands-on expertise in monitoring network devices, services, and servers. Demonstrated experience with Cisco and Juniper networking equipment focused on maintenance and upgrades. Creates and maintains detailed network documentation by participating in group collaboration and project planning, and effectively communicating issues and resolutions to all levels within the organization.

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IT manager

Self-driven, energetic, and collaborative scrum master with project management experience and thorough understanding of Agile scrum methodologies. Efficient, organized, and proactive coordinator with excellent communication skills, business acumen, and ability to meet goals within fast-paced environments. Collaborative and supportive team player with team-building and relationship management competencies.

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Cyber security

Over 6 years of professional experience as a Cyber Security Analyst, driven by integrity and innovative thinking. Proven ability to identify trends and concepts across the cyber spectrum and develop/implement technological strategies to build secure walls to ensure the safety of businesses and clients. A natural communicator with strong motivational skills with the ability to build and lead successful teams.

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Objective examples

Software engineer

Software Engineer with 5+ years of experience and a proven track record of making significant, specific, and self-direction contributions to challenging and complex UX projects. Seeking a position to apply exceptional problem-solving and collaborative skills as part of a team.

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Data analyst

Actively seeking a position with a tech startup to connect multiple databases utilizing SQL and Excel for small and quick analytics. Strong ability to discover and synthesize information and communicate findings clearly and concisely in support of business initiatives.

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Web development

Flexible and detail-oriented front end web developer leveraging project management and problem-solving skills to support company software development initiatives. Analytical graphic designer with competencies in server-side code including HTML, CSS, and jQuery.

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Computer science

Seeking a challenging and learning position to extract meaning from and interpret various types of data utilizing the up-to-date technologies and resources. Demonstrated ability to learn quickly and work well as part of a team or independently as needed, with effective communication across all company levels.

Copy to clipboard 1208

IT support

Dependable and solution-focused professional with 4 years of experience in providing technical assistance to clients worldwide while guiding and resolving issues patiently and promptly. Passionate IT Help desk technician with a proven history in delivering high-quality customer experience with an ability to thrive in a dynamic, fast-paced environment available to work during weekends as well as holidays.

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IT professional

Dedicated and goal-oriented professional with extensive technical skills and eager to apply program management experience towards supporting a reputable company’s goals within the tech industry. Seeking an opportunity to work and grow as a computer engineer.

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System administrator

Self-motivated professional with 8 years of experience in supporting critical internal infrastructure and applications focusing on firewalls, including network configuration, security policies, and firmware/software updates. Expertise in analysis, design, testing, troubleshooting of complex network systems and applications. Looking for a Senior System Administrator role in a dynamic team.

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IT manager

Dedicated, efficient, and motivating scrum master with 3 years’ project management experience, eager to partner with a company focused on long-term growth and technical innovations. Collaborative team player and organizer looking for an opportunity for personal growth and long-term success.

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Cyber security

Seeking to utilize my master’s degree in Cyber Crimes experience as a Security Analyst to further my skills within the Medical IT field. Recognized for keenly ascertaining and targeting company needs and pairing them with customized products and services.

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