Provided the highest level of technical expertise in the analysis, installation, configuration, testing, and maintenance of Enterprise Technology Architecture. Supported all phases of projects, programs, and initiatives to facilitate requirement elicitation for application servers and content management.
Managed a $10M budget to operate and defend 3 unique networks for client engagement in accordance with SOW, exceeding KPIs. Supported 1K users; overseeing 10 direct reports including 4 division managers executing vulnerability management, cyber protection, incident response, and cyber forensics analysis as well as protection management, cyber intelligence, and reporting. Rebuild client trust and course‐corrected program after winning mismanaged contract.
Developed technology roadmaps for security tools in alignment with the company’s business objectives while partnering with the executive team and cross-functional global teams. Functioned as a key strategic member of the Security Steering Committee and Security Governance team. Supervised 7 direct reports. Managed up to $30M in project budgets and $5M in IT P&L.
Direct and implement IT initiatives; built credibility, established rapport, and maintained communications with customers and cross-functional groups including sales, marketing, product management, engineering, quality assurance, and fee-services.
Directed a broad range of IT initiatives for a diversified education and media company. Provided incident/situation management and ongoing technical training to over 500 users while resolving issues promptly with ITIL methodologies. Supported over 130 licensed users annually.