Retail

Retail
Resume examples

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Retail
Retail
Resume examples

94Retail resume examples found

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Cashier

Cashier

Senior

Customer service expert adept at working within a multifunctional team to promptly resolve customer concerns and deliver top tier customer service to patrons.

  • Opened and close cash registers while training new recruits to ensure established customer service standards are adhered to at all times.
  • Attended routine staff meetings to keep abreast of organizational goals and update knowledge of store merchandise.
  • Developed a reputation for maximum efficiency and delivering premium customer service to clients, maintaining a customer satisfaction rate of 95%.
  • Operate computerized cash registers and handled over 100 transactions daily. Regularly verified money counts inn cash drawers.

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Cashier

Senior

Performed cash register duties for a variety of retail outlets.

  • Listened to customer disputes such as defective products, mislabeled prices, and conflicts with staff and management.
  • Held meetings with management and staff to discuss store issues such as communicating with unsatisfied customers, managing shift schedules, and store safety policies.
  • Supervised and mentored junior customer service associates by teaching them how to use cash register systems and receipt machines.
  • Worked with management to create store policies and regulations for staff and customers to follow.
  • In charge of store opening and closing with knowledge of security codes to effectively keep building secure.
  • Performed cleaning and maintenance duties and arranged items on shelves.

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Retail management

Store manager

Senior

Multifaceted roles requiring a combination of my leadership and relations skills to oversee over 150 employees whilst managing key accounts and keeping stakeholders up-to-date on business developments.

  • Re-evaluate the daily operations of the store to develop strategies to improve customer service, increase customer loyalty and increase sales.
  • Reviewed store layout, visual merchandising style and research data on market trends and customer’s purchasing habits to curate products and develop functional displays that increase the buying impulse of visitors, resulting in an increase in sales.
  • Delivered comprehensive reports to key stakeholders to facilitate decision making and develop strategic plans to increase revenue and market share.
  • Worked with social media managers to drive traffic to the store’s official website and increase engagement by developing engaging content and take full advantage of social media advertising.

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Retail manager

Senior

Exacting position requiring critical thinking and sharp focus to keep abreast of market trend and manage retail operations over assigned regions. Worked closely with over 15 managers to develop tailored solutions to address the need of each outlet.

  • Achieved the expansion of assigned regions by implementing Sales-drive initiatives, rebranding outfits and streamlining operational processes resulting in a 50% increase in productivity and sales revenue.
  • Achieved the lowest turnover and increased overall employee proficiency by working closely with the Head of HR to develop and implement effective training programs and manage work schedules for maximum productivity.
  • Drafted and delivered comprehensive reports on operational and financial performance to stakeholders to monitor business growth and develop strategic plans for further growth.
  • Managed business relations with vendors, customers and employees to keep abreast of developments and trends within the market to develop strategic plans that enable the outlet remain ahead of the curve.

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Call center

Call center manager

Senior

Complex leadership position requiring operations and project management skills, along with technical knowledge to lead the operations of a busy call center.

  • Facilitated cross-functional and cross-departmental interactions to expedite the delivery of solutions to customers upon request.
  • Liaised with the HR department to draft comprehensive training manuals and SOPs for the call center to improve employee performance and customer satisfaction rates.
  • Provided direction and assistance to each team member as needed to boost performance and facilitate professional growth.
  • Worked closely with top executives to keep abreast of new company policies to provide immediate and premium support to users.

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Call center supervisor

Senior

Challenging leadership position requiring analytical and problem solving skills to lead a team of talented agents to drive customer engagement and increase performance.

  • Led staff meetings and routinely monitored performance metrics to identify lapses and implement corrective strategies.
  • Liaised with sales team leads to coordinate multichannel promotional marketing strategies and communicate new services to customers.
  • Oversaw HR functions to improve onboarding times, and developed training manuals and SOPs to improve staff performance.
  • Provided performance feedback to each member on the team and provided one-on-one trainings to improve performance.

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Retail worker

Retail customer service representative

Senior

Represented a moderately large drugstore attending to customers’ needs and inquiries.

  • Provided premiere service to customers by welcoming them to store and answering all questions that they posed regarding store items, customer service, and payment options.
  • Settled disputes with customers by resolving issues in a calm and negotiable fashion.
  • Performed daily bookkeeping procedures such as balancing budget and preparing deposits.
  • Recorded stock and inventory of items daily and placed orders on items that needed to be replaced.
  • Supervised and trained junior staff and wrote up job performance evaluations.
  • Applied knowledge and expertise of store products to help customers make informed decisions on purchases.

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Retail associate

Senior

Analyzed sales records and monitored consumer purchasing trends to promote customer retention and product awareness. Trained and coached new sales associates in client service practices and company goals. Restocked merchandise, checked inventory against sales reports, and responded to customers’ inquiries directly when needed.

  • Recommended complementary products and services for customers and assisted with selecting items based on clients’ needs, resulting in $9,000 in additional store revenue.
  • Organized merchandise displays and placed products strategically to maximize purchases.
  • Assisted the company owners with developing a new marketing plan to advertise the stores’ new services, leading to the rapid growth of the business from 20 to 45 staff members.
  • Purchased new inventory based on the store’s needs and coordinated deliveries with vendors.
  • Trained and mentored junior sales team associates in product selection, sales techniques, and overall company procedures.

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Supply chain

Supply chain manager

Senior

Worked as a supply chain manager for a semi-truck manufacturing company.

  • Managed and supervised 5 production teams of 8 employees for quality assurance.
  • Wrote up job performance evaluations for the operations manager to review.
  • Monitored and inspected assembly lines for health and safety violations.
  • Applied LEAN practices into production flow and reduced budget costs by 25%.
  • Recorded and reported all unexpected issues with quality, efficiency, and on-time delivery.
  • Performed interviews for potential employees and was responsible for hiring and firing of employees.
  • Worked with advanced computer software to track inventory and develop detailed plans on production and assembly.

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Buyer

Purchasing manager

Senior

Supervised 20+ purchasing teams for sourcing inventory. Evaluated pricing and quality of products supplied by vendors and negotiated long and short-term contracts.

  • Trained purchasing agents to track budgets and evaluate supply vendors.
  • Maintained long-term working relationships with 10+ national and international vendors.
  • Determined size, cost, and weather conditions of shipping to estimate delivery timing.
  • Oversaw specifications of raw materials.
  • Utilized procurement software to record and manage purchase orders.
  • Interviewed and hired sales and purchasing assistants.
  • Implemented rules and regulations for working with supply vendors.
  • Researched marketplace for new items in industry to ship overseas.

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Buyer

Senior

Strategically sourced and negotiated contracts with suppliers while aligning purchasing strategy with business partners. Supervised team of 5 assistant buyers covering procurement and purchasing. Reported to Director of Purchasing, working closely with leadership on RFIs, RFPs, contract renewals, and new supplier initiatives.

  • Evaluated bid proposals, generating at least $5M in annual savings by negotiating offers and contract terms.
  • Developed and executed contract strategy, achieving 10% cost reduction goals year over year by selecting contracts for renewals and cancellations.
  • Generated spending reports and present them quarterly to VPs.
  • Interviewed, hired, and trained new buyers, with 2 receiving promotions within their 1st year.
  • Served as point of escalation for all purchasing and procurement issues, working directly with suppliers to quickly resolve delays and other conflicts.

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Branding

Brand strategist

Senior

Provided strategic oversight of the development, management, and execution of marketing programs consisting of traditional and digital marketing, B2B/B2C, social media, email marketing and, content strategy. Directed the development of data-driven strategies for driving brand exposure by utilizing consumer insights and market intelligence to create targeted, effective marketing campaigns. Drove revenue growth by restructuring and improving marketing strategies.

  • Managed the project from conception to completion; Researched, developed, implemented, and generated 24 pieces of supporting collateral within 60 days. Created 26 pieces under the deadline; exceeded the target by 8%.
  • Developed 2 new product concepts for future product launches
  • Maximized revenue and brand awareness by crafting powerful advertising, PR, social media, and trade campaigns.
  • Created the company’s brand slogan which received a 60 % approval rating; proved to be one of the best performing vision statements.
  • Authored detailed brand creative briefs and developed a value proposition statement for the company and aligned with sales objective.
  • Conducted Keynote Webinar, which led to a strategic partnership proposal with the Financial Planning Association (FPA). Presented keynote webinar to FPA members; generated 100 sales leads.
  • Produced 10 custom pitch decks per month for 2 years. Collaborated with sales leadership to create video scripts.
  • Served as a knowledgeable Advisor for portfolio management team; Identified gaps and risks in long-short products and suggested solutions.

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Brand ambassador

Senior

Led brand ambassador training programs to enhance outreach strategies and improve customer interactions. Reviewed customer retention metrics and proposed new solutions for company expansion. Built and maintained long-term relationships with retail management, store associates, and client teams.

  • Increased CRM metrics by 15% and strengthened revenue streams through high sales records.
  • Boosted customer satisfaction by 25% by closely collaborating with sales and customer service teams to collect feedback data and improve the buying experience.
  • Assisted social media marketers in launching new products in an experiential marketing context.
  • Conducted training sessions on customer engagement practices and coached junior ambassadors on how to sell product presence in designated stores.
  • Analyzed past CRM strategies and provided suggestions for improvement to increase monthly sales and marketing outreach.

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All job titles Assistant buyer Assistant retail manager Brand ambassador Brand manager Brand strategist Buyer Call center agent Call center manager Call center representative Call center supervisor Cashier Demand planner Grocery store cashier Purchasing agent Purchasing manager Restaurant cashier Retail associate Retail cashier Retail customer service representative Retail manager Retail sales associate Retail supervisor Retail worker Store manager Supply chain analyst Supply chain manager

Objectives and summaries

Summary examples

Cashier

Energetic and cordial customer service professional with skills in money management and communication. Handles working in the cashier role with ease and enjoys being part of a team to get tasks done more quickly. Always open to learning on the job.

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Retail management

Hardworking, detailed-oriented, committed to outperforming and providing customers with quality service. Stellar, 20+ years long track record of having a well-managed store. Leadership qualities with willingness to take initiative to improve store outlook.

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Call center

Versatile service representative with proven experience in fast-paced call center environments. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude. Brings talent as a record-breaking service provider with 99% positive customer feedback rate.

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Retail worker

Courteous and customer service-oriented retail sales associate individual perceives to provide extraordinary greeting services and the capability to communicate with customers that ensure positive feedback and client retention in fast-paced retail environments. Demonstrates politeness, professionalism, and genuine respect with the ability to enhance sales through upselling techniques and by executing sales & negotiation strategies that drive sales profitability.

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Supply chain

Reliable supply chain manager with extensive experience guiding a vision for success through optimized operations and resource allocation. Analytical leader who increases material quality while reducing costs of production. Punctual professional focused on on-time, accurate project delivery.

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Buyer

Trustworthy buyer with expertise in purchasing, procurement, and resource allocation. Excels at building relationships with suppliers, vendors, and clients in order to negotiate better contracts and increase bottom-line profits. Highly skilled at optimizing inventory levels to minimize costs while ensuring availability of supplies and materials. Collaborates with business leaders to adjust purchases in order to meet company goals.

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Branding

Enthusiastic brand ambassador with 3+ years of experience in marketing and with a solid background in retail sales. Endowed with an outgoing personality and comfortable with striking conversations with strangers and building communication channels. Able to handle individual projects as well as team assignments. Keen on utilizing my interpersonal and practical skills to bring growth to the company, boost brand awareness, and build long-lasting relationships with staff members and management.  

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Objective examples

Cashier

Enthusiastic and flexible customer service professional in search of opportunity to accommodate customers with checkout responsibilities and accurate information on store products.

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Retail management

Seeking a store manager position to continuously improve store performance through utilization of operational management skills.

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Call center

Experienced call center representative seeking employment in the sales industry, transferring skills in customer service and managing multiple accounts on a continuing basis. Demonstrated ability to exceed company sales goals and maintain a customer satisfaction rate of 99%.

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Retail worker

A thorough, committed, and energetic retail sales associate with the experience of 3+ years seeks an opportunity to utilize expertise to boost sales by improving repeat purchases through suggestive selling, positive approach, sharing product knowledge, strong sales acumen, and customer engagement.

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Supply chain

Experienced supply chain manager who brings impactful operations improvements, inventory management, and strategic sourcing solutions. Seeking to leverage skills in continuous process improvement and performance development for a nationally positioned company.

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Buyer

Detail-oriented professional with 6 years of successful experience in delivering operational support to vendors through researching, evaluating, and buying products within large-scale supply-chain / warehouse operations. Deep knowledge of high-volume inventory control strategies. Looking for the Buyer role in the organizations where I can best utilize my skills to optimize operations and processes to maximize productivity.

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Branding

Enthusiastic brand ambassador with experience in brand promotion and superior customer service. Recognized for engaging with clients with friendliness and professionalism while helping the company achieve yearly sales quotas. Looking to utilize my expertise in retail sales to improve brand awareness for both the company and the services offered while reinforcing my interpersonal skills.

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