Retail worker

Retail worker
Resume examples

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Retail worker
Retail worker
Resume examples

16Retail worker resume examples found

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Retail sales associate

Experienced

Greet and assist customers in identifying products that meet their needs. Check out guests, processing both card and cash payments accurately. Multitask on a daily basis, performing responsibilities like answering phone, stocking shelves, and other tasks that arise.

  • Work on morning shift, completing product markdowns before the end of the weekly cycle.
  • Help dozens of customers daily, both on the phone and in the store.
  • Proactively replenish merchandise by moving products from stock room to shelves.
  • Earned Employee of the Month in July 2020 due to exceptional customer service and willingness to go above and beyond to support team.
  • Identify opportunities for upselling and recommend products to customers in order to drive sales.

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Retail customer service representative

Experienced

Worked for an electronics store handling customer inquiries and purchases.

  • Conducted price and feature comparisons to encourage customers to purchase items.
  • Kept track of stock and inventory and noted items that needed to be ordered.
  • Explained in detail how various items functioned and operated to customers.
  • Filed information on customers pertaining to return purchases.
  • Inspected items for defectiveness and reported any issues to store manager.
  • Maintained a polite and professional demeanor when interacting with customers.
  • Organized displaced items on shelves and cleaned up store aisles.
  • Informed customers on deals and specials for specific items.

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Retail worker

Entry level

Interesting role requiring my adaptive and active learning skills to promptly transition into a fast-paced work environment and quickly start adding value.

  • Accurately followed supervisor’s instructions to ensure a smooth flow of daily operations.
  • Provided strategic support to customers and team members to ensure every customer has an enjoyable experience while visiting the store.
  • Assisted with opening and closing duties, to include cleaning of store floors and rearranging shelves.
  • Explained product details and sometimes demonstrated product features to customers, resulting in increased sales and overall revenue.

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Retail associate

Entry level

Exciting role requiring my customer service and collaborative skills in support of a fast –paced retail outfit.

  • Welcomed customers into the establishment and provided them with directions to the section of the store that would meet their needs.
  • Increased sales and customer satisfaction by helping customers identify services/products that is best suited to their needs.
  • Executed offsite presentations to promote products and services.
  • Maintained communication with al store associates to facilitate a smooth workflow.

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Retail sales associate

Experienced

Explained exchange and return policies to accept and enforce merchandise for replacement and refund with different products.

  • Maintained the sales floor by updating pricing, restocking shelves, and managing inventory.
  • Followed organizational safety norms and regulations to manage a safe workplace.
  • Accompanied the POS system's processes and procedures when operating the cash register.
  • Reported suspicious incidents and behaviors to aid in theft prevention.
  • Greeted clients with friendly conduct and competent support to drive sales and establish loyalty.
  • Kept the working area presentable with daily cleaning and organizing of products.
  • Processed customer returns and purchases via credit card or debit card.

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Retail customer service representative

Entry level

Performed customer service duties for an independently owned clothing store.

  • Assisted customers with purchasing and returning of items.
  • Relayed customer feedback to the manager/owner of the store.
  • Printed receipts and recorded debit and credit card payments.
  • Answered questions addressed by customers clearly and thoughtfully.
  • Greeted and welcomed customers who entered the store.
  • Cleaned up and re-arranged items in store.
  • Informed customers about discounts and specials.
  • Decorated store during seasonal and holiday months.
  • Advertised and promoted items and services on social media.
  • Created “sale” signs for use during clearances.

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Retail worker

Experienced

Multifaceted client-facing role requiring communication and collaborative skills to work within a divers, multi-functional team towards the common goal of delivering premium customer service to customers.

  • Achieved a 95% customer satisfaction rate and increased overall customer loyalty by adopting an individualized customer service method that prioritizes the needs of each client.
  • Worked with colleagues form different departments to develop actionable solutions to customer concerns.
  • Trained new recruits to ensure that the defined service standards are adhered to.
  • Delivered product demonstrations to clients to help them understand their devices and close sales.

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Retail associate

Experienced

Performance-oriented role encompassing research and strategic planning skills to drive growth within a fast-paced work environment.

  • Communicated with clients to identify their needs and direct them to the appropriate sections/departments where they’ll find products to meet their needs.
  • Surpassed sales targets and increased sales revenue by working with upper management to develop and implement promotional sales that encourage more purchases.
  • Employed research and analytical skills to break down large data and develop actionable plans that drive sales, increase revenue and facilitate the attainment of collective gals.
  • Worked in collaboration with other departments to resolve customer issues while maintaining a positive and professional attitude to ensure customer retention.

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Retail sales associate

Entry level

Provided excellent customer service to streamline the purchasing and payment processes for the customers.

  • Created merchandise displays to attract customers' attention and provided the opportunity for massive sales to boost weekly revenue by 10%.
  • Handled cash transactions and managed client returns in a reasonable timeframe.
  • Encouraged customers to register for credit card promos using a negotiation tactic for 10% more than the company's average.
  • Took the initiative to assist team members with customer service, cash operations, and retail maintenance.
  • Educated customers about various product selections to fulfill and exceed their client service experience.

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Retail customer service representative

Senior

Represented a moderately large drugstore attending to customers’ needs and inquiries.

  • Provided premiere service to customers by welcoming them to store and answering all questions that they posed regarding store items, customer service, and payment options.
  • Settled disputes with customers by resolving issues in a calm and negotiable fashion.
  • Performed daily bookkeeping procedures such as balancing budget and preparing deposits.
  • Recorded stock and inventory of items daily and placed orders on items that needed to be replaced.
  • Supervised and trained junior staff and wrote up job performance evaluations.
  • Applied knowledge and expertise of store products to help customers make informed decisions on purchases.

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