Retail

Retail
Resume examples

Resume Examples Objectives and summaries Templates
Retail
Retail
Resume examples

42Retail resume examples found

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Cashier

Retail cashier

Experienced

Collaborative role requiring interdepartmental collaborations to deliver a cohesive brand message and standard service to every customer who walks through our doors.

  • Welcomed customers into the store and attended to them in compliance with defined service standards.
  • Attended routine staff briefings to get updates on new products, service offerings and customer service policies to ensure the most educated responses to customer enquiries.
  • Worked with staff of the sales department to stock shelves and ensure a tidy display.
  • Efficiently performed all checkout procedures to ensure a satisfactory end to customers’ visit.

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Grocery store cashier

Experienced

Developed my customer relations and collaborative skills to work efficiently with other team members to provide premium service to customers.

  • Employed my strength to stock shelves, unload new products from trucks, and create attractive displays that drive sales.
  • Leverage relations and customer service skills to deliver a welcoming environment and efficiently direct clients to the right shelves whilst addressing concerns.
  • Balanced cash register receipts and scanned groceries to ensure proper price scanning.
  • Provided educated responses to clients’ enquires and informed them of promotions or special services to increase sales.

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Retail management

Assistant retail manager

Experienced

Diverse role encompassing leadership, relations management and detail reporting functions in support of a fast-paced organization to facilitate the attainment of collective goals.

  • Consistently surpassed sales targets by optimizing staff performance and innovating enhanced service standards by developing and implementing strategic training initiatives.
  • Studied customer purchasing behavior and market trends to design attractive and functional merchandising and displays that encourage more purchases resulting in more sales.
  • Developed and delivered comprehensive sales/marketing and operational reports to upper management to facilitate efficient decision making.
  • Maintained profitable working relationships with vendors and suppliers to ensure proper merchandising and manage inventory levels.

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Retail manager

Experienced

Challenging role requiring strategic leadership functions to oversee the development and implementation of sales and marketing strategies. Worked with HR department to improve employee performance and retention rate.

  • Recorded a 45% increase in operational proficiency by evaluating overall operation processes to identify opportunities for improvement.
  • Leverage analytical skills to collect and analyze market data, market trends and localized customer behaviors to develop marketing tactics that is tailored to the patrons of the establishment, resulting in a 45% increase in sales revenue.
  • Liaise with the HR department to design a new employee engagement strategy that improves morale and retains talent.
  • Lead routine staff meeting to evaluate employee performance and define goals.

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Retail worker

Retail worker

Entry level

Interesting role requiring my adaptive and active learning skills to promptly transition into a fast-paced work environment and quickly start adding value.

  • Accurately followed supervisor’s instructions to ensure a smooth flow of daily operations.
  • Provided strategic support to customers and team members to ensure every customer has an enjoyable experience while visiting the store.
  • Assisted with opening and closing duties, to include cleaning of store floors and rearranging shelves.
  • Explained product details and sometimes demonstrated product features to customers, resulting in increased sales and overall revenue.

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Retail worker

Experienced

Multifaceted client-facing role requiring communication and collaborative skills to work within a divers, multi-functional team towards the common goal of delivering premium customer service to customers.

  • Achieved a 95% customer satisfaction rate and increased overall customer loyalty by adopting an individualized customer service method that prioritizes the needs of each client.
  • Worked with colleagues form different departments to develop actionable solutions to customer concerns.
  • Trained new recruits to ensure that the defined service standards are adhered to.
  • Delivered product demonstrations to clients to help them understand their devices and close sales.

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Call center

Call center representative

Entry level

Performed call center duties for an internet and phone service company.

  • Answered approximately 30+ customer calls and online inquiries in a calm, courteous, and professional manner.
  • Managed workspace with the most up to date technology in headsets, microphones, laptops, and computer software such as Zoom and Skype.
  • Kept and updated a secure and well-organized spreadsheet with confidential information regarding customer addresses, phone numbers, and credit card numbers.
  • Addressed non-English speaking customers in their native languages.
  • Discussed internet and telephone service issues with customers pertaining to billing, connectivity, and power outages.
  • Reported to supervisor any difficulties in dealing with customers.

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Call center supervisor

Experienced

Maintain strict KPI and customer service standards through stringent training and controls of agents. Monitor and update annually the robust employee training and development program.

  • Improved the average customer interaction in high-volume customer service call center by creating and implementing universal call center agent scripts.
  • Recommended initiatives to improve customer experience while increasing call center agents’ performance metrics (KPI) by up to 50%.
  • Initiated process to increase awareness of promotional events during each customer phone call, earning $50k more revenue than anticipated during annual event.

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Buyer

Assistant buyer

Experienced

Procured products, materials, and supplies for business operations and individual customer requirements. Worked with contractors and subcontractors to allocate materials accordingly. Processed MRO requisitions and maintain records of all purchases and deliveries.

  • Coordinated proposals, contracts, and purchase orders with over 20 vendors and suppliers.
  • Ordered up to $300,000 in materials and supplies each month, proactively replenishing inventory to avoid shortages and delays.
  • Obtained and evaluated quotes from suppliers, working with head buyer to select best offer.
  • Negotiated new contract with vendor, saving company $10,000 annually.
  • Reduced spending on 1 material by identifying new supplier who offered the same quality material at a lower cost.

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Buyer

Experienced

Developed and executed sourcing strategy for manufacturing company that produces over 100K products per year across 3 plants. Interfaced with suppliers and purchasing locations, acquiring all merchandise and equipment for production.

  • Distributed materials and supplies to 3 locations, which collectively support over 2,000 customers and generate $20M in monthly revenue.
  • Awarded 2 long-term contracts to suppliers, locking in prices 20% below market average.
  • Analyzed profit and loss margins, making adjustments to achieve revenue goals.
  • Procured over $5M in equipment as part of capital planning project, which increased equipment lifespan by 5 years.
  • Prepared and presented business case for expanding production of specific product, resulting in 30% increase in revenue while costs only increased 10%.

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Supply chain

Supply chain analyst

Experienced

Analyze and propose recommendations to the business procurement strategy and supply chain management processes and procedures. Implement new digital business tools and technology to support business growth. Communicate with teams and liaison with stakeholders to develop greater systems to maximize ROI and resources.

  • Reduced 14 processes down to 8 processes for the supply chain team without sacrificing quality of output.
  • Assessed procurement gaps and made tailored recommendations to the management team that led to 10% revenue growth.
  • Increased capacity for processing supply distribution by 10%, allowing more work totaling $15,000 per year.

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Supply chain manager

Experienced

Oversee strategic sourcing and supply chain operations for a large company in the energy sector. Create solutions to problems in materials management, warehousing, transportation, and customer service.

  • Optimized transportation network through an initiative that consolidated the efforts of 5 warehouses while reducing transportation costs.
  • Reduced operational costs by offshoring the customer service operations including 100 customer service personnel.
  • Led and mentored 25 junior supply chain analysts on operations, maintenance, and equipment use.
  • Ensured 0% loss with documented processes and procedures including onboarding handbook.

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Branding

Brand strategist

Senior

Provided strategic oversight of the development, management, and execution of marketing programs consisting of traditional and digital marketing, B2B/B2C, social media, email marketing and, content strategy. Directed the development of data-driven strategies for driving brand exposure by utilizing consumer insights and market intelligence to create targeted, effective marketing campaigns. Drove revenue growth by restructuring and improving marketing strategies.

  • Managed the project from conception to completion; Researched, developed, implemented, and generated 24 pieces of supporting collateral within 60 days. Created 26 pieces under the deadline; exceeded the target by 8%.
  • Developed 2 new product concepts for future product launches
  • Maximized revenue and brand awareness by crafting powerful advertising, PR, social media, and trade campaigns.
  • Created the company’s brand slogan which received a 60 % approval rating; proved to be one of the best performing vision statements.
  • Authored detailed brand creative briefs and developed a value proposition statement for the company and aligned with sales objective.
  • Conducted Keynote Webinar, which led to a strategic partnership proposal with the Financial Planning Association (FPA). Presented keynote webinar to FPA members; generated 100 sales leads.
  • Produced 10 custom pitch decks per month for 2 years. Collaborated with sales leadership to create video scripts.
  • Served as a knowledgeable Advisor for portfolio management team; Identified gaps and risks in long-short products and suggested solutions.

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Brand manager

Experienced

Strategically adapt the company’s brand for the target market, encompassing lifestyle, brand vision, and value proposition. Think long-term and develop roadmaps for potential additional programs and products.

  • Work closely with vendors providing advertising services to establish proper tone and visuals appropriate to the target demographic, increasing demographic usage by 50% and overall usage by 75%.
  • Demonstrated brand awareness with a strong focus on results, assisting on product development and pricing strategy.
  • Managed the budget for advertising and promotional phases, creating evergreen advertising materials with high-quality imaging and messaging.
  • Researched competitors and provided detailed analysis on product improvement possibilities.
  • Created brand style guides and messaging guidelines.

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All job titles Assistant buyer Assistant retail manager Brand ambassador Brand manager Brand strategist Buyer Call center agent Call center manager Call center representative Call center supervisor Cashier Demand planner Grocery store cashier Purchasing agent Purchasing manager Restaurant cashier Retail associate Retail cashier Retail customer service representative Retail manager Retail sales associate Retail supervisor Retail worker Store manager Supply chain analyst Supply chain manager

Objectives and summaries

Summary examples

Cashier

Personable and adaptable individual looking to secure a cashier position within the retail industry. I am ready to bring my customer service and active learning skills to quickly familiarize myself with you organizational goals and start contribute to the success of your store.

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Retail management

Tactical online store manager and e-commerce expert offering over 6 year’s professional experience in leveraging marketing analysis and critical thinking skills to research and identify new business opportunities. With a recorded success in increasing sales expanding client base through implementing ecommerce merchandising strategies to develop effective listing methods  for various e-commerce and online sales platforms.

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Retail worker

Accommodating and attentive retail employee with six months of experience in helping customers purchase items at a locally owned clothing store. Friendly disposition has made customers feel welcome and comfortable, which has resulted in an increase in sales and store visits.

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Call center

Versatile service representative with proven experience in fast-paced call center environments. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude. Brings talent as a record-breaking service provider with 99% positive customer feedback rate.

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Buyer

Trustworthy buyer with expertise in purchasing, procurement, and resource allocation. Excels at building relationships with suppliers, vendors, and clients in order to negotiate better contracts and increase bottom-line profits. Highly skilled at optimizing inventory levels to minimize costs while ensuring availability of supplies and materials. Collaborates with business leaders to adjust purchases in order to meet company goals.

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Supply chain

Reliable supply chain manager with extensive experience guiding a vision for success through optimized operations and resource allocation. Analytical leader who increases material quality while reducing costs of production. Punctual professional focused on on-time, accurate project delivery.

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Branding

High energy, enthusiastic Brand Manager offering almost 10 years of experience in executing product innovation, brand development, multi-channel marketing, and retail/E-commerce strategies for consumer products. Uniquely agile and multitalented brand marketer adept at puzzling out integrated strategies for each target market. Performance-based marketing tactician known for introducing best practices proven to optimize campaign ROI. Creative, big picture thinker with international experience, focused on building best-in-class strategies.

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Objective examples

Cashier

Personable customer service professional and retail cashier adept at working efficiently within a fast paced environment to provide premium customer service to client. Looking to secure a position within a customer focused organization that allows for professional growth and innovative strategies.

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Retail management

Accomplished e-commerce store manager offering 6 years’ professional experience in researching and implementing effective merchandising procedures to increase customer base and traffic on online sales platforms, looking to secure a position in a growing organization that encourages innovative thinking.

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Retail worker

Results-driven customer service professional with 5 years of experience in assisting customers is in search of opportunity to apply problem solving skills in a retail setting.

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Call center

Experienced call center representative seeking employment in the sales industry, transferring skills in customer service and managing multiple accounts on a continuing basis. Demonstrated ability to exceed company sales goals and maintain a customer satisfaction rate of 99%.

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Buyer

Detail-oriented professional with 6 years of successful experience in delivering operational support to vendors through researching, evaluating, and buying products within large-scale supply-chain / warehouse operations. Deep knowledge of high-volume inventory control strategies. Looking for the Buyer role in the organizations where I can best utilize my skills to optimize operations and processes to maximize productivity.

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Supply chain

Experienced supply chain manager who brings impactful operations improvements, inventory management, and strategic sourcing solutions. Seeking to leverage skills in continuous process improvement and performance development for a nationally positioned company.

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Branding

Versatile brand manager seeking to partner with a direct-to-consumer retail company, applying knowledge of brand strategy and customer behavior to increase customer habit forming and spending. Increased customer retention by 50% and brand-name recognition by 20%.

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