Retail manager
Resume examples

Challenging role requiring strategic leadership functions to oversee the development and implementation of sales and marketing strategies. Worked with HR department to improve employee performance and retention rate.

• Recorded a 45% increase in operational proficiency by evaluating overall operation processes to identify opportunities for improvement.
• Leverage analytical skills to collect and analyze market data, market trends and localized customer behaviors to develop marketing tactics that is tailored to the patrons of the establishment, resulting in a 45% increase in sales revenue.
• Liaise with the HR department to design a new employee engagement strategy that improves morale and retains talent.
• Lead routine staff meeting to evaluate employee performance and define goals.

Increased the sales and footfall in newly opened retail locations, through the development of a sales team and understanding of the needs of the customers.

• Developed a complaint management system that prioritized new retail outlets to ensure that they were able to develop repute and credibility with the customers.
• Implemented sales and soft skills training program for the newly appointed staff to ensure that service quality provided to the customers met the standard.
• Conducted in-depth competitor analysis on a timely basis through conducting onsite visits and online store purchases to remain up-to-date with the market and adopt a proactive strategy.

Exciting role requiring a combination of both of my passions to deliver elevated experience to customers and increase revenue growth to the establishment.

• Developed a network of influential contacts within that fashion industry to ensure our shelves are stocked with only top-notch fashion items.
• Worked with the marketing department to come up with promotional products pairings that take sales through the roof.
• Recruited and trained new associates to ensure that the established service standard is not compromised.
• Oversaw inventory management and developed routine reports for stakeholders to facilitate decision making.

Exacting position requiring critical thinking and sharp focus to keep abreast of market trend and manage retail operations over assigned regions. Worked closely with over 15 managers to develop tailored solutions to address the need of each outlet.

• Achieved the expansion of assigned regions by implementing Sales-drive initiatives, rebranding outfits and streamlining operational processes resulting in a 50% increase in productivity and sales revenue.
• Achieved the lowest turnover and increased overall employee proficiency by working closely with the Head of HR to develop and implement effective training programs and manage work schedules for maximum productivity.
• Drafted and delivered comprehensive reports on operational and financial performance to stakeholders to monitor business growth and develop strategic plans for further growth.
• Managed business relations with vendors, customers and employees to keep abreast of developments and trends within the market to develop strategic plans that enable the outlet remain ahead of the curve.