Director
Resume examples

Partnered with the CEO and other executives to support a fast-growing company, managing an HR department that needs to bring in 50-150 new employees per year. Designed training and performance improvement for the HR team to keep the team on track for annual quotas.

• Reduced employee turnover rate by 25% by implementing company-wide HR strategies.
• Successfully managed a global HR team, providing low turnover rate and increasing efficiency company-wide.
• Solved complex problems by leveraging knowledge of HR technology and best practices.
• Provided guidance and expertise when conceptualizing and implementing company HR initiatives.
• Audited HR team for compliance across all aspects of HR including data entry, new hire orientation and recruitment practices.

Lead operational activities to achieve profit and expense goals, providing the highest possible service to the customer base, and ensuring compliance with corporate policies and government regulations. Provide a work environment that increases quality, efficiency, and safety.

• Ensured timely delivery of needed inventory and materials for a staff of 1000+ employees.
• Consistently improved supply chain execution and performance to reduce costs nationwide.
• Driving force behind a company culture shift, increasing employee satisfaction by 25%.
• Reported analysis and operations improvement plans to executive leadership, taking ownership and ensuring completion of approved initiatives.
• Deliver all supply chain KPI’s and targeted goals and objectives.

Oversaw the day-to-day financial activities including accounts payable, accounts receivable, and payroll. Established financial policies and procedures; managed financial reporting and monitoring compliance. Debt refinanced $1.7M to secure more favorable contract terms. Sourced funding by presenting a 3-year income model, business plan, and performance analysis to prospective equity investors, commercial banks, and leasing companies.

• Debt sourced $600K in working capital financing and conducted regular performance analysis of investment options and processes for smooth flow of business. Secured collateral releases and executed sale/leasebacks, renegotiated debt terms, and obtained unsecured debt.
• Created 13-week cash forecast integrated with SAP and sales forecasts.
• Reported directly to Board of Directors with full strategic planning, operating, legal, sales, and P&L oversight.
• Grew YOY sales growth by 150% by leveraging financial analysis and reporting tools to CEO and Sales leadership.
• Executed analysis of business initiatives, performed direct/indirect cost analysis and standard cost burdens, demand planning, and stepped in as an advisor to fine-tune the pricing strategy.

Developed annual business plans to drive sales growth and profitability working closely with C-Suite. Oversaw budget of $3M while directing team of 6. Led marketing, branding, advertising, POS marketing & concessions, web, and public relations.

• Generated brand awareness by creating coherent online, offline branding, and product campaigns.
• Created brand manual as a framework for a consistent flow of internal and external brand and marketing communication.
• Produced high-impact strategies to successfully reposition the label, maximize brand equity and engage the consumer base.
• Developed and directed all integrated marketing and communications strategies, ensuring continuity of corporate brand consistency and distinction.
• Directed Marketing initiatives with licensee partners and manage the store as well as retail partner promotions.
• Launched new website and B2B platform for sales representatives, retail partners/concessions saving $300K annually.
• Successfully rolled out a campaign featuring authentic and relatable people instead of fashion models.
• Planned and executed POS promotions, sales staff competitions/incentive programs for retail partners/chains.
• Established effective PR strategy resulting in 25% more press coverage and increased consumer interest and sales.

Directed cross-functional troubleshooting for complex financial systems, software, applications, and programs; provided recommendations for solutions and improvement. Led modernization technology platforms by creating scalable solutions and initiating Unified Communication spanning multiple facets of information systems.

• Piloted internal consulting practice initiatives, contributing to knowledge exchange and mentoring of consultants.
• Reduced costs and enhanced service levels on “in-progress” projects through developing thorough agreements, developing strategies, conducting financial analyses, selecting approved suppliers, and negotiating prices.
• Managed RFP development and vendor selection process for Cloud Service provider, network infrastructure, and data center, establishing clear vendor evaluation criteria.
• Designed and documented current state architecture, operational capability definitions, and RFP templates.
• Implemented IT transformation program at 50 large manufacturing client sites; upgraded MPLS GWAN, LAN infrastructure, and network performance, while reducing the budget by $10M.
• Spearheaded IT infrastructure separation management office, providing leadership and training to the 4-person technical team and streamlined blueprinting across various IT services.
• Built Transition Service Agreement (TSA) pricing model which increased the company’s annual revenue by $39M.

Direct western region, supervising 10 sales managers with ~200 field sales representatives. Develop and execute regional strategy while implementing nationwide promotions and programs. Build relationships with professional organizations and corporate partners. Report directly to the VP of Sales, advising on mission-critical initiatives and forward-thinking sales strategy.

• Drove 10% year over year sales growth in region by coaching managers to more effectively incentivize and motivate teams.
• Launched 2 new products that exceeded projections by generating over $10M in sales within the first 3 months on the market.
• Expanded new business funnel by identifying market opportunities and delivering presentations to key groups.
• Deployed sales training program that reduced sales rep onboarding time.
• Analyzed sales KPIs and designed and implemented automated follow-up system that has boosted conversions and client satisfaction.

Directed the day-to-day operations, leveraging business acumen in developing productivity optimization strategies. Developed, implemented, and maintained quality control procedures and optimized the efficiency of each department’s processes and procedures.

• Designed and executed a staff evaluation program, enhancing the staff appraisal process and improving the overall staff performance by 40%.
• Convened strategic meetings with departmental heads, developing financial and operational plans that guided the achievement of the set objectives.
• Monitored the company’s financials, continuously implementing improvements to optimize profitability. 

Worked with product developers to outline unique marketing and advertising solutions to increase revenue and expand customer base. Responsible for strategic planning processes, targeted marketing communications, and product launch initiatives.

• Evaluated existing product distribution channels and proposed new program ideas to keep marketing activities in line with consumer trends.
• Increased revenue stream by $1.8M by improving the company website, curating a direct mail campaign for product launch, and developing promotions to generate leads and drive new clients.
• Partnered with senior-level executives to develop digital and print media to increase consumer awareness, promote the brand and optimize the company’s online presence.
• Led copy-writing and creative design assignments for digital and print assets, including social media, PR campaigns, website, and community engagement.
• Cultivated relationships with several community partners, including advocacy groups, media outlets, and outside businesses, to keep the brand relevant and dynamic in the market.

Oversaw IT team operations during e-commerce migration initiative. Coordinated and delegated tasks while monitoring employee performance and tracking project completion to meet deadline.

• Met with company executives to strategize reorganization tasks and define project requirements.
• Scheduled vendor communications and meetings to determine ideal selection for new e-commerce platform.
• Orchestrated IT tasks and roles while planning migration project milestones and deadlines.
• Ensured overall and ongoing compliance with regulatory guidelines and procedure best practices.