Responsible for client relations, employee engagement, community outreach, and ensuring financial and performance objectives are met.
Oversees the full sales cycle with existing and new clients, identifying opportunities to educate and provide value while meeting company sales objectives.
Develops top-spending clients, acquire and secure new clients, and generate new business ideas with additional services and capabilities based on existing needs and industry requirements.
Oversee and execute top client contracts, generating new sales and opportunities for new business by networking with small businesses.
Answer customer questions and resolve problems with members’ accounts in a timely manner, earning majority positive (94%) customer feedback. Develop new business by providing product demonstrations and take note of requested features for future offerings.
Directly responsible for the preservation and expansion of the customer base by finding business opportunities and manage customer relationships. Develop clients into long-term, profitable relationships by educating and training them on the company’s portfolio of products.