Account manager
Resume examples

Fostered links with over 30 clients from a variety of sectors, including the automotive, technological, food service, and entertainment industries.

• Used CRM software to analyze sales data and performance.
• Worked with sales teams to comprehend client goals, plans, and objectives.
• Identified the underlying reasons for consumer complaints by collaborating with the marketing team and analytics.
• Adopted structured strategies to integrate current clients into the agency's policies and procedures while collaborating with insurance companies.
• Reduced and monitored business expenses by reviewing monthly financial reports and making the required corrections.
• Deployed client-centered solutions and identified new selling strategies to increase sales volume.

Directly responsible for the preservation and expansion of the customer base by finding business opportunities and manage customer relationships. Develop clients into long-term, profitable relationships by educating and training them on the company’s portfolio of products.

• Responsible for the entire sales cycle from start to finish, consistently reaching out for updates and possibilities for additional business.
• Guided and mentored junior account managers to help them increase sales by up to 50% in their second year.
• Provide a professional and consistent positive environment and reflection of the company’s core values.
• Developed sales agendas with targeted communication methods, frequently asked questions, and high quality customer service.
• Managed a portfolio of 50+ clients and increased potential sales pool by 50%.

Develops top-spending clients, acquire and secure new clients, and generate new business ideas with additional services and capabilities based on existing needs and industry requirements.

• Created a new database of potential clients by working with partners in the industry, responsible for 40% of all new sales and nearly doubling company profits.
• Discovered new opportunities for enhanced software features and capabilities, driving the company’s product to become the industry standard.
• Played key role in closing international sales to China, Germany, and Canada.
• Managed 200 accounts on a yearly basis, responsible for $400,000 in revenue.
• Exceeded average sales quota for ten years straight, despite increasing target objectives.