Operations manager
Resume examples

Plan and maintain work schedules while updating internal procedures and policies for maximum efficiency. Perform accounts receivable, billing, and payroll duties.

• Tracked project status and follow up to ensure on time delivery for pending orders from vendors and contractors
• Oversaw project managers and provide detailed analysis of current projects in weekly, monthly, and quarterly reports to senior management
• Implemented and maintain policies and procedures to aid in meeting and exceeding monthly and annual goals.
• Developed organizational communication tools to facilitate fast and accurate information flow.

Lead operational activities to achieve profit and expense goals, providing the highest possible service to the customer base, and ensuring compliance with corporate policies and government regulations. Provide a work environment that increases quality, efficiency, and safety.

• Ensured timely delivery of needed inventory and materials for a staff of 1000+ employees.
• Consistently improved supply chain execution and performance to reduce costs nationwide.
• Driving force behind a company culture shift, increasing employee satisfaction by 25%.
• Reported analysis and operations improvement plans to executive leadership, taking ownership and ensuring completion of approved initiatives.
• Deliver all supply chain KPI’s and targeted goals and objectives.

Managed data gathering for updating operational to achieve productivity targets, reduce unit cost, reduce on failures, and deliver top-notch customer service.

• Collaborated with cross-functional teams to enhance the functionality of systems and tools.
• Promoted compliance with regulations by coordinating closely with the legal and safety authorities.
• Conducted budget evaluations and informed upper management of budget plans.
• Enhanced operational management procedures, methods, and standards.
• Purchased supplies, made inventory plans, and monitored warehouse effectiveness.
• Defined operational and strategic goals.
• Analyzed financial information and used it to increase profitability.
• Executed quality checks and monitored operational KPIs.
• Recruited, instructed, and supervised employees to achieve company goals.

Directed the day-to-day operations, leveraging business acumen in developing productivity optimization strategies. Developed, implemented, and maintained quality control procedures and optimized the efficiency of each department’s processes and procedures.

• Designed and executed a staff evaluation program, enhancing the staff appraisal process and improving the overall staff performance by 40%.
• Convened strategic meetings with departmental heads, developing financial and operational plans that guided the achievement of the set objectives.
• Monitored the company’s financials, continuously implementing improvements to optimize profitability.