General manager

General manager
Resume examples

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General manager
General manager
Resume examples

4General manager resume examples found

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General manager resume examples
Experience level

General manager

Experienced

Coordinate the work of employees to deliver the highest standards and productivity possible, consistently maintaining customer satisfaction, and ensuring a clean and safe work environment. Deliver timely operational reports and collaborate with employees to identify areas that need improvement.

  • Demonstrated strong interpersonal skills by reducing workplace conflict by 75% in the first year.
  • Reduced waste by 20% by implementing new procedures and policies, and effectively presented these ideas at the corporate level, which have since become permanent company policy.
  • Mentored and supervised employees as needed, providing evaluations and counseling as needed.
  • Fostered a healthy company culture, reducing turnover by 25%.
  • Build brand awareness in the community by engaging with top-spending customers and organizing large events.

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General manager

Experienced

Managed the day-to-day operations, conceptualizing and executing impactful strategies for business growth and performance improvement. Developed KPIs for key functions and directly supervised departmental heads and managers.

  • Fostered a 40% business growth through strategic decision-making on key investments and the establishment of targeted goals and objectives.
  • Amplified customer satisfaction by 30% through the continuous improvement in customer service and offerings.
  • Optimized staff output by onboarding high-performing talent and establishing individualized and team training and mentorship programs.

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General manager

Entry level

Manage daily operations and a team of employees at a retail location. Ensure compliance with company safety and quality standards, and maintain target objectives for sales and community engagement.

  • Managed all aspects of day-to-day operations including budget creation, service initiatives, employee metrics, and payroll.
  • Monitored and developed team member performance, provided supervision when needed, and reduced turnover by 15%.
  • Interviewed and recruited 10 additional team members over 1 year.
  • Identified operational performance, productivity, and efficiency gaps and increased employee efficiency by 30% over 1 year.

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General manager

Senior

Directed key turnaround initiatives in employee performance, customer service, operations, as well as profitability and cost containment. Established robust frameworks for staff training and development and continuous process improvement.

  • Drove a benchmark sales turnaround that saw an improvement from $20 million in sales against a target of $35 million to $50 million within a year.
  • Reworked the go-to-market strategy, growing the market share from 30% to over 55% within three years, which was previously considered a mirage.
  • Grew the strategic management team from 4 to 9, facilitating the development of game-changing strategies that slashed costs and improved profitability by 30% and 42%, respectively.

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