Deliver bar service at bar connected to 5-star hotel establishment. Communicate with customers providing attentive and fast service. Restock bar and share product knowledge with new and frequent customers. Schedule and train new staff.
Bring unique product knowledge and personable attitude to boost bottom line performance for a popular local establishment. Evaluate and improve processes to ensure business success.
Build rapport with clientele from all walks of like, creating friendly atmosphere. Upsell products and food items by memorizing specials and recipe details like vegan, gluten-free, and other alternative diet options.
Demonstrate adept service skill and product knowledge through expert delivery of customer-requested beverages and café items. Sanitized preparation areas and followed all rules for company and local regulatory compliance. Monitored inventory levels.
Oversaw excellent customer experiences and in-store execution of sales and promotions as directed by the store manager. Tracked and monitored inventory levels and prepared lists for ordering when stock ran low.
Ensure consistent workflow and service offerings to guests by assisting bartender and cocktail servers where needed. Create environment of efficiency by facilitating clean work areas and cross-checking the bar orders. Maintain sanitation of the facility, complying with standards from the local and state Health Department.
Oversaw staff training and development for popular local lounge and bar. Recruited, hired, and trained staff, ensuring consistent support for a well-trained hospitality team. Tracked and analyzed client data and trends to make actionable, data-driven decisions.