Restaurant service
Resume examples

Brings excellent customer service to local patrons by meeting standards for service delivery. Offers friendly and approachable attitude to encourage positive experiences. Volunteers to assist other staff and kitchen team with food prep and cleaning or work surface maintenance whenever possible.

• Generated repeat customers that brought consistent $800 per month in additional bill totals.
• Co-created a table turn-over and sanitation process that reduced wait times for new customers by up to 10 minutes.

Oversees stellar customer satisfaction by anticipating and proactively meeting customer needs before they arise. Learns regular customer needs and fills in for bartenders and scheduling lead. Mentored new servers and brought solutions to improve service efficiency and speed.

• Brought $7k in additional monthly revenue by working new open shift hours after expanding overall business hours.
• Created new server guide to specialty menu items that increased server awareness and improved table service speed.

Demonstrates high-level of customer service and generates new revenue with great customer communication and innovative service recommendations. Assists lead server and bussers by conducting orderly service delivery.

• Promoted from busser to waiter in just 3 weeks after demonstrating stellar customer service and on the recommendation of 3 consecutive satisfied customers.
• Recommended and made new dish menu item that generated $300 a week in additional revenues.

Deliver exceptions service quality as senior staff member with oversight of scheduling, inventory management and tracking, and training of new servers. Resolves escalated customer issues with dignity under pressure and interpersonal communication skills. Manages front-of-house operations in absence of restaurant manager as senior trusted staff member.

• Upsold $7k in high-end wine sales and by adding table-side uncorking to standard service provision for all wait staff.
• Earned customer vote for Best Wait Staff in business, 2017.

Brings order to the chaos of busy restaurant environment with active bussing services and front- and back-of-house operations assistance. Clean and prep dining tables for new customers and assist waitstaff with bringing out orders to tables on busy nights.

• Cleaned and prepped tables with greater efficiency by implementing a busser cart with all needed equipment to prep tables in record time without traveling back and forth from kitchens to restock supplies.