19Restaurant service resume examples found
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Oversees stellar customer satisfaction by anticipating and proactively meeting customer needs before they arise. Learns regular customer needs and fills in for bartenders and scheduling lead. Mentored new servers and brought solutions to improve service efficiency and speed.
Delivered multiple orders simultaneously and interacted directly with guests, taking additional orders when needed. Provided support to bartender staff by serving cocktails, soft beverages, and desserts timely. Worked under pressure and adapted to flexible hours during high season.
Demonstrated exceptional customer service and kitchen support for an upscale restaurant, high-traffic restaurant with a kitchen staff of 20+ employees. Improved cleaning, sanitizing, and organizing processes and procedures, resulting in increased hourly food orders and table deliveries.
Assisted servers deliver food orders from the restaurant kitchen to guest tables rapidly and accurately. Liaised between the front and back end staff to ensure guests received positive dining experiences. Communicated and confirmed special food and drink requests to servers and kitchen staff.
Increased restaurant overall sales revenue by building and maintaining impactful customer relationships. Leveraged relations to ensure repeat guests and ensure brand loyalty.
Assisted customers with menu selection, answering questions on ingredients, meal preparation methods, and allergy safety. Approached guest tables frequently to ensure a satisfying dining experience and to assist with any issues. Tracked supply availability and collect payments with receipts.
Played an integral role in providing support to a kitchen staff of 10, assumed a variety of assigned duties and responsibilities, sanitized and maintained food preparation and storage area before and after shifts, inspected kitchen counters, cabinets, and appliances, and provided daily reports to shift managers.
Brings order to the chaos of busy restaurant environment with active bussing services and front- and back-of-house operations assistance. Clean and prep dining tables for new customers and assist waitstaff with bringing out orders to tables on busy nights.
Offered tailored food and drink recommendations and leveraged upselling tactics to maximize payment and tip profits from every customer order. Averaged 20% higher payment amounts per order than rest of wait staff.
Deliver exceptions service quality as senior staff member with oversight of scheduling, inventory management and tracking, and training of new servers. Resolves escalated customer issues with dignity under pressure and interpersonal communication skills. Manages front-of-house operations in absence of restaurant manager as senior trusted staff member.
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