Bartender
Resume examples

Maximized nightly profits by providing top quality customer service to repeat customers. Established and maintained friendly relationship to bolster customer experience.

• Interacted with every customer as they approached the bar.
• Took and keyed in food and drink orders within a timely fashion.
• Monitored customer experiences while multitasking to complete bar management and cleanliness tasks.
• Established and maintained friendly and inviting repertoire with repeat customers.

Deliver bar service at bar connected to 5-star hotel establishment. Communicate with customers providing attentive and fast service. Restock bar and share product knowledge with new and frequent customers. Schedule and train new staff.

• Brought in customers from hotel side by sharing advertising materials with room service providers who would leave marketing collateral in customer rooms.
• Minimized prep time of mixed drinks by offering daily specials for quick prep drinks on busy nights.

Drove sales and increased customer retention by 20% by cultivating impactful customer relations. Leveraged customer service and interpersonal skills.

• Devoted time to speaking and interacting with customers over the course of each shift.
• Developed ongoing repertoire with customers while promoting repeat visits.
• Ensured prompt food and drink delivery with every customer order.
• Attended to customer requests and complaints in a timely fashion within fast-paced bar environment.

Build rapport with clientele from all walks of like, creating friendly atmosphere. Upsell products and food items by memorizing specials and recipe details like vegan, gluten-free, and other alternative diet options.

• Trained multiple new bartenders, serving as first point of contact and reliable staff coordinator.
• Built valuable relationships with local businesses to cross-sell products and earn additional revenue of up to $5,000 monthly.
• Boosted average customer spending by up to $10 through upselling.

Managed all bar activities including efficient closing operations, which reduced restaurant payroll expenses by 10%. Multitasked to stay ahead of orders and responsibilities over the course of each night.

• Strategized action plan for completing every side task and additional responsibility under the deadline of closing time each night.
• Collaborated with colleagues and restaurant staff to maintain timely customer order completion rate.
• Undertook additional responsibility of arriving 10-15 minutes before designated shift to get ahead of restocking and cleanliness responsibilities.

Increased overall team efficiency by 30% by developing and implementing bartending team task list of daily, weekly, and monthly responsibilities.

• Drafted rotating schedule of cleaning and maintenance tasks.
• Placed finished schedule in common back-of-house area for ease of access.
• Communicated with server team to ensure everyone understood expectations going forward.
• Monitored performances and delivered on-the-spot coaching as needed.

Introduced custom drink specials to increase menu offerings by 10% and boost daily sales. Promoted drinks to customers to drive sales.

• Researched menu to understand current drink offerings, specials, and customer orders.
• Drafted multiple ideas for new and memorable beverages to be featured on a daily basis.
• Presented product list to bar manager for approval.
• Integrated specials into bar selection with written advertisements and promotions.
• Communicated new items to customers and facilitated increased sales.