Administrative assistant
Resume examples

Provided administrative support to key executives of HR, compliance, accounting, and finance department within a busy office. Planned client meetings, made travel arrangements, accurately prepared, and maintained files and records in the company database, submitted monthly expense reports, and managed day-to-day data entry and Word processing. Managed company’s websites and direct mail program. Significantly improved efficiency, cost-effectiveness, and productivity by establishing standard workflows.

• Answered multiple incoming telephone lines, directed inquiries appropriately, and resolved conflicts with courtesy. Drafted and reviewed policies, and legal documents.
• Wrote personnel and procedure manuals, processed performance evaluations, assisted in investigations of alleged misconduct and other complaints, and assisted in corrective action and terminations.
• Informed new hires about compensation and other benefits, work scheduling and conditions, leave and vacation policies, and company policies and procedures while delivering ongoing training.

Maintained calendars and schedules of senior executives overseeing travel arrangements while preparing travel documents and compiling all travel expenses. Collaborated with the team to implement operational improvement initiatives and executing best practices to optimize workflow.

• Managed team drives, calendars, contacts, listings, social networks, and websites.
• Effectively communicate with internal teams by retrieving external messages and requests.
• Supported team on special projects including, analyzing spreadsheets and tracking, equipment management, logistics, documentation, and collateral coordination.
• Supervised 1 Office Manager and junior Administrative Assistant while training new hires on company policies and procedures.

Multifaceted role requiring leadership, process optimization and employee management functions in support of a fast-paced organization.

• Evaluated and optimized filing systems to reduce time taken to access information.
• Coordinated with other departments in the organizations to identify administrative needs and device methods to optimize efficiency.
• Worked in collaboration with the human resources office to draft and dispatch internal correspondence on company policies, training and events.
• Oversaw the onboarding and training of new hires on administrative workflows and policies to ensure the continued adherence to high administrative standards.