Administrative assistant
Resume examples

Introductory position requiring sharp analytical and active learning skills to perform duties within a fast paced workspace.

• Drafted internal correspondence as directed by superiors to efficiently disseminate important information across the office.
• Studied office calendar to effectively schedule meetings and prepare documents required for each engagement.
• Leveraged interpersonal and communication skills to facilitate seamless work relations with staff and provide assistance as needed.
• Monitored office supplies and placed orders to replenish inventory as needed.

Managed calendars and schedules for attorneys and paralegals while maintaining strict confidentiality. Researched and obtained a variety of information/documents requested by attorneys.

• Transcribed and proofread shorthand, notes, tapes, and drafts. Composed minutes, real estate, finance documents, and general forms.
• Supervised daily billing operations to ensure the timely and accurate processing of invoices and credits, and managed month-end closings, prepared GL accounts, and developed ad-hoc reports.
• Prepared monthly, quarterly, and annual financial statements. Oversaw travel arrangements while preparing travel documents and compiling all travel expenses.
• Administered collections of overdue accounts and proactively followed up with clients.

Improved overall office efficiency by 40% through direct managerial support and client relationship management efforts. Drove organizational and documentation improvements.

• Handled all customer communications and report filing tasks on a daily basis.
• Assessed existing workflows, policies, and procedures to identify opportunities for improvement.
• Developed and implemented revised operational guidelines to streamline efficiency.
• Shared updated workflows with colleagues to ensure officewide compliance.

Challenging remote role which required proactiveness and collaboration in the execution of daily duties. 

• Worked collaboratively with staff to organize efficient work schedules and appointments.
• Worked within the HR department to draft routine emails in regards to company policies and notices.
• Leverage relations skills to promote cordial relationships with customers and increasing satisfaction rates.
• Fulfilled different administrative functions in support of a fast-paced work environment.

Performed routine administrative and clerical duties including answering the telephone on multiple lines, prepare correspondence, form narratives, travel vouchers, meeting notes, and performance evaluations to support the Child Protective Services Investigations unit.

• Accountable for time tracking, leave management, travel reimbursement, as well coordinating training programs.
• Resolved office software and equipment issues while training new hires on office processes and operations.
• Developed, updated, and maintained case files and progress reports utilizing Master Tracking Chart System.
• Supported DFPS caseworker with monitoring children ranging from age 10-17 ensuring safety, food, hygiene, education, entertainment, and recreational needs are met.

Saved company $50K+ in annual maintenance and repair costs by spearheading inventory management. Partnered with supervisor and business leadership to identify cost effective strategies and opportunities to streamline operations.

• Conducted weekly inventory audits and developed optimal ordering strategies.
• Communicated with employees and management to determine office needs and resource requirements.
• Implemented workflows and daily office best practices to streamline efficiency and reduce excess spending.

Prepared purchase orders, reviewed proposals, negotiated prices and selected/recommended vendors. coordinated schedules and workflows, and established strong relationships with customers, suppliers, and manufacturers.

• Handled all office management tasks including answering phone calls, filing, data archival, scheduling appointments, managing team calendar, and greeting visitors.
• Performed Account Payable, Account Receivable, and processed orders, invoices, and internal chargebacks for product delivery.