Administrative assistant
Resume examples

Dynamic role encompassing administrative oversight and process optimization functions to streamline operations and ensure the seamless execution of daily tasks.

• Managed an administrative budget of $100K to coordinate all travel arrangements and office supply inventories.
• Introduced new digital tools and systems to streamline and optimize administrative processes.
• Handled all sensitive and confidential correspondence to protect the interests of the organization.
• Developed training and onboarding programs of new and existing administrative associates to ensure a compliance with standards administrative policies and procedures.

Managed scheduling surgeries for 5 doctors while obtaining surgery authorization from individual insurances. Processed and verified Insurance benefits, eligibility, and disability insurance claims. Directed and trained 15 Office Managers ensuring patients and their families are greeted well at the front office while avoiding wait times.

• Performed routine accounting, office administrative, and secretarial duties at the OB/GYN clinic including managing daily calendars, scheduling appointments without deficiencies, creating expense reports, and handling accounts receivable / accounts payable.
• Commended for excellent multi-tasking abilities and prioritizing daily patient care.
• Managed electronic health system, responded to inquiries, and effectively communicated with clients and suppliers.

Grew office staff by 80% over 6-month timeframe by spearheading interviews and hiring processes. Partnered with executive managers to outline operational requirements and scaled onboarding tasks accordingly.

• Facilitated creation and distribution of internal and external marketing materials to attract prospective office administration employees.
• Conducted multiple interviews per week for several weeks, narrowing down list of prospective talent.
• Invited interviewees back for second round of interviews to finalize onboarding roster.
• Devised and introduced 3-week training and educational program for use by each round of onboarded employees.
• Oversaw new hire processes and monitored progress. Delivered final reviews and long-term employment determination following program completion.