Fast food
Resume examples

Assisted customers at the indoor counter and driver through stations, worked cashiers, checked orders, and relayed orders to cooks. Worked kitchen areas to prepare meals, stock ingredients, and package materials.

• Conducted accurate sales transactions in-store and on drive-thru shifts in an efficient and timely manner.
• Greeted customers and answered their questions about menu items, specialty items, promotions, and combinations.
• Cooked full line of menu items and specialty items, ensuring health and safety standards were met and reporting potential hazards or violations to the crew chief.
• Cleaned assigned work areas, dining tables, and serving counters meeting establish quality standards.
• Replenished and stocked service stations, cabinets, and tables, and followed safety protocols to ensure an enjoyable dining experience.

Ensured the freshness of ingredients and food before and after food preparation. Double-checked all orders to assure customer special requests were met before delivering meals to guests. Worked a variety of shifts throughout the day, including breakfast, lunch, dinner, overnight, and holidays.

• Greeted and served guests while maintaining a cheerful and helpful attitude explaining menu items and assisting with meal preparation.
• Utilized electronic system and point of sale register to accurately take orders and calculate the amount of the bill.
• Reconciled cash register before and after each shift to ensure accuracy and immediately reported irregularities to shift supervisor.
• Ensured that all customers received high-quality products promptly and at ideal temperatures according to the restaurant’s standards.
• Worked all front and back-end stations productively and accurately, ensuring spaces were cleaned and adequately stocked for guests and coworkers.

Maintained a flexible schedule to work mornings, afternoons, and nights delivering grocery and meal orders for customers within local neighborhoods. Maintained personal vehicle ensuring safe and on-time driving and presentation that represented the company’s brand and standards.

• Picked up a variety of food orders from restaurants, grocery stores, and liquor stores and ensured all items were delivered intact.
• Utilized and troubleshot ordering and navigation mobile applications to track orders, location, and delivery times.
• Communicated with customers throughout the order process when needed to ensure satisfactory services.
• Utilized customer service skills to gather information and provide service feedback to the company.
• Tracked, organized, and delivered multiple orders on time by carefully mapping routes to ensure customers’ orders were accurate.

Delivered pizzas, side orders, and a variety of other food items to customers and businesses in assigned territories. Maintained an energetic and positive attitude throughout the delivery process. Helped develop a loyal client base by demonstrating excellent customer service and promoting our brand.

• Demonstrated accurate and effective cash handling, electronic payment, cash drops, and reconciliation skills.
• Delivered door hangers and leaflets throughout the neighborhood as assigned to promote the restaurant and weekly specials.
• Maintained the brand image by arriving at the restaurant and upholding a clean uniform and personal appearance during each shift.
• Kept a keen sense of direction as demonstrated with map reading and navigation skills to deliver food and drink orders on time.
• Exhibited a friendly demeanor at all times (in-store and when making deliveries) by greeting customers and answering questions.

Managed the front and back teams who implemented and oversaw local marketing efforts according to company standards and processes. Drove top-line sales, business functions, brand direction, and customer satisfaction while ensuring smooth daily operations of the restaurant.

• Ensured all assistant managers and team members adhered to the restaurant’s established policies and procedures.
• Continued to maintain and build sales over 2 years and exceeded the restaurant’s goals by an average of 15% per quarter.
• Managed the restaurant’s operational budget and reported financial expectations to the ownership group, ensuring appropriate corrective actions were taken as needed.
• Conducted regular walk-throughs to check all aspects of the restaurant’s operation, identify problems, and take corrective actions.
• Supported efforts to maximize sales and profits and minimize controllable costs by meeting with the store owner and regional manager.