Retail worker

Retail worker
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Retail worker
Retail worker
Resume examples

16Retail worker resume examples found

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Retail sales associate


Handled all product returns and exchanges and examined pieces and invoices to ensure the authorization of the items and customers.

  • Developed relationships with repeat customers to encourage loyalty.
  • Stocked merchandise and executed sales floor recovery operations to keep the sales floor accessible for prospective customers.
  • Teamed up with front–end workers to serve customers.
  • Counted cash after every shift and made bank deposits.
  • Trained new teammates to use cash register operations, stock operations, and customer service.
  • Asked descriptive questions to determine suitable items to respond to the customers.
  • Created promotional, seasonal, and discounted product displays to attract customers' attention.

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Retail customer service representative


Represented a moderately large drugstore attending to customers’ needs and inquiries.

  • Provided premiere service to customers by welcoming them to store and answering all questions that they posed regarding store items, customer service, and payment options.
  • Settled disputes with customers by resolving issues in a calm and negotiable fashion.
  • Performed daily bookkeeping procedures such as balancing budget and preparing deposits.
  • Recorded stock and inventory of items daily and placed orders on items that needed to be replaced.
  • Supervised and trained junior staff and wrote up job performance evaluations.
  • Applied knowledge and expertise of store products to help customers make informed decisions on purchases.

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Retail associate


Analyzed sales records and monitored consumer purchasing trends to promote customer retention and product awareness. Trained and coached new sales associates in client service practices and company goals. Restocked merchandise, checked inventory against sales reports, and responded to customers’ inquiries directly when needed.

  • Recommended complementary products and services for customers and assisted with selecting items based on clients’ needs, resulting in $9,000 in additional store revenue.
  • Organized merchandise displays and placed products strategically to maximize purchases.
  • Assisted the company owners with developing a new marketing plan to advertise the stores’ new services, leading to the rapid growth of the business from 20 to 45 staff members.
  • Purchased new inventory based on the store’s needs and coordinated deliveries with vendors.
  • Trained and mentored junior sales team associates in product selection, sales techniques, and overall company procedures.

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