Retail worker
Resume examples

Handled all product returns and exchanges and examined pieces and invoices to ensure the authorization of the items and customers.

• Developed relationships with repeat customers to encourage loyalty.
• Stocked merchandise and executed sales floor recovery operations to keep the sales floor accessible for prospective customers.
• Teamed up with front–end workers to serve customers.
• Counted cash after every shift and made bank deposits.
• Trained new teammates to use cash register operations, stock operations, and customer service.
• Asked descriptive questions to determine suitable items to respond to the customers.
• Created promotional, seasonal, and discounted product displays to attract customers' attention.

Represented a moderately large drugstore attending to customers’ needs and inquiries.

• Provided premiere service to customers by welcoming them to store and answering all questions that they posed regarding store items, customer service, and payment options.
• Settled disputes with customers by resolving issues in a calm and negotiable fashion.
• Performed daily bookkeeping procedures such as balancing budget and preparing deposits.
• Recorded stock and inventory of items daily and placed orders on items that needed to be replaced.
• Supervised and trained junior staff and wrote up job performance evaluations.
• Applied knowledge and expertise of store products to help customers make informed decisions on purchases.