12Customer service representative resume examples found
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Advised customers on products, services, and current promotions, by identifying and recommending appropriate products and services based on their needs and preferences.
Drives rapid, accurate customer service delivery processes for high-volume retail environment. Assists managers and other customer service associates to proactively solve issues. Takes customer orders when possible to alleviate strain on other staff members.
Worked for an electronics store handling customer inquiries and purchases.
Served as the primary point of contact for clients enrolled in company’s needs-based programs. Provided the connection between our Product Development and Sales teams. Demonstrated hard work ethic coupled with an upbeat, positive attitude, and strong attention to detail.
Multifaceted position encompassing client behavior and market research to implement innovative customer service policies to boost sales and surpass set KPIs.
Performed customer service duties for an independently owned clothing store.
Responded to client requests and anticipate needs by answering general inquiries, addressing any problems or concerns, and ensuring a successful program experience. Analyzed client concerns through demonstrated effective listening, and provided solutions in a timely and efficient manner.
Customer-facing position requiring constant interaction with clients and regular updates on latest market trends and product offerings.
Represented a moderately large drugstore attending to customers’ needs and inquiries.
Resolved 200+ client inquiries each week via phone, email, and social media pages (Facebook, Twitter, and Instagram). Spearheaded process improvements and trained 5 customer service staff on call handling, problem-solving, and client relationship establishment and maintenance.
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