Medical receptionist

Medical receptionist
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Medical receptionist
Medical receptionist
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5Medical receptionist resume examples found

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Medical receptionist

Entry level

Optimized clinic workflows by managing physician schedules and patient appointments. Provided outstanding customer service by answering questions, assisting new and returning patients with their queries, and creating a welcoming environment.

  • Operated a multi-line telephone system to schedule appointments, resolve patients' billing issues, answer insurance questions and assist with prescription refills.
  • Checked 65+ patients in and out of the clinic each day, collecting co-pays and deductibles and generating orders for specialized screenings, including CT scans, mammograms, and x-rays.
  • Reviewed insurance coverage for all new patients and followed up with current patients' insurance companies for potential policy changes.
  • Reviewed patient paperwork for accuracy ahead of lab tests, blood draws, and scans.
  • Maintained reception equipment in optimal conditions, including scanners, printers, fax machines, and copiers.
  • Cleaned and sanitized office areas, waiting rooms, and shared workspaces.

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