Pharmacy assistant
Resume examples

Performed clerical duties, including patient file creation and management, stock control and procurement, cash management, and filing. Precisely typed and printed out drug prescription labels and responded to emails.

• Controlled inventory through routine stock-taking, avoiding stockouts by identifying shortages and ordering for replenishments.
• Facilitated data-driven decision-making by the Pharmacist by maintaining a detailed record of all purchases and sales.
• Enhanced client satisfaction through quick and best-in-class service, prompt and professional response to all queries, and an enticing store outlook.

Assisted the Pharmacist with dispensing medication, receiving prescriptions and verifying their validity, and maintaining an up-to-date record of sales, purchases, and inventory. 

• Placed prescribed drugs in approved containers with correct labels before packing them in the store's branded bags as a promotional method. 
• Leveraged in-depth knowledge of the store's inventory in providing quick and accurate answers to callers, achieving over 95% customer satisfaction.
• Implemented a new point of sale system that accurately captured all payments via cash and insurance, saving the store an average of $1000 lost due to poor record-keeping.

Managed customers and patients by greeting them and helping with products and services. Delivered distinctive and delightful customer experience. Resolved customer issues and answered questions to ensure a positive customer experience. Ensured Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.

• Received, stored, and verified receipts of the inventory supplies by continually monitoring stock and anticipating needed supplies. Restocked shelves with medication and pharmaceutical supplies.
• Complied with state and federal laws with pharmacy, dispensing, and sales of pharmacy and non-pharmacy products.
• Optimized work-place practices and procedures, with the focused goal of improving approaches in productivity, quality, and customer service.