McDonalds crew member
Resume examples

Monitored designated day-to-day operations by the store manager, and organized and delegated duties for staff to align with company initiatives. Provided reports of work situations and responsibilities to scheduled shift staff and communicated information to incoming shift personnel as necessary.

• Worked multi-hour cash register and drive-thru shifts, addressing customers’ unique needs, and ensuring food and drink orders were taken accurately.
• Demonstrated exceptional oral and written communication skills with customers, and management to ensure efficient delivery of services.
• Kept flexibility and attitude that enabled responsibilities and parameters to fit in areas not previously described in this role.
• Hired, trained, and mentored new employees to take orders, work registers, take inventory, and direct customer complaints to crew chiefs as appropriate.
• Maintained paperwork and communicated with the store manager and district managers to discuss local strategies.

Created an enjoyable and safe dining experience for families by ensuring that food and drink items were prepared above industry standards within a friendly and clean establishment. Worked the counter, drive-thru window, and grill areas in addition to cleaning the dining area and restocking supplies.

• Took customer orders, answered questions about menu items, and suggested limited-time specials and meal deals.
• Handled ingredients and prepared menu items according to customer special requests and specifications.
• Assumed shift manager responsibilities, supervised a team of up to 12 employees, delegated tasks, and evaluated performance.
• Trained new employees, guided their work responsibilities, and provided employee evaluation reports to the store manager.
• Anticipated customer needs by constantly evaluating the environment and communicating observations to the store manager.