IT specialist

IT specialist
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IT specialist
IT specialist
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3IT specialist resume examples found

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IT specialist

Entry level

Conducted user support, computer setup, maintenance and service, telecommunications, network and infrastructure analysis, and several other technological needs when requested. Provided a high level of customer service while supporting technical and other office staff in fast-paced environments.

  • Promptly responded to IT-related incidents and service requests, utilizing best practices to troubleshoot and resolve end-user problems.
  • Tracked issues and ensured technical issues were addressed and resolved the enterprise network operations center with assigned incidents.
  • Provided information and technical support across numerous devices and systems, escalating support needs to leadership as needed.
  • Gathered feedback and evaluated the impact of the company’s IT services and reported findings to management.
  • Coordinated the repair and maintenance of the company’s peripheral activities with third-party vendors.

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