Supported all development and testing efforts, ensuring a smooth transition to production for vendor packaged and custom software solutions. Built and implemented IT software solutions to support the processes while collaborating with multiple stakeholders to understand and document the end-to-end business processes.
- Significantly improved deployment and support solutions by combining architecture, engineering, and operations functions into a single group, enabling world-class support with minimal resources.
- Translated business requirements into logical and physical design specifications to configure, document, and test software application solutions across multiple functional groups.
- Defined and documented re-usable test cases; built test objects and data as needed.
- Participated in design and execution of system, integration, and performance testing.