IT analyst

IT analyst
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IT analyst
IT analyst
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3IT analyst resume examples found

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IT analyst

Entry level

Tasked to implement, support, administer, manage, and troubleshoot business applications across two company locations utilizing proprietary CMMS solution to track work orders and maintain equipment. Managed project lifecycles, inspections, asset replacement, timekeeping, and resource scheduling.

  • Created, validated, and sent daily weekly, and monthly reports to the company leadership team and clients to ensure IT needs and processes were up to date.
  • Researched and answered client questions and supported management by reporting information through appropriate channels.
  • Collected, analyzed, and documented business requirements for proposals including process and data flow, user interfaces, and security systems.
  • Performed business-to-system analyses, troubleshot complex solutions, and created management summary reports.
  • Participated in cross-functional meetings to interview and analyze our clients’ needs and identify problems and solutions.

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