Service manager

Service manager
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Service manager
Service manager
Resume examples

3Service manager resume examples found

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Service manager

Senior

Dynamic position requiring established leadership and project management expertise to direct the operations of a service department.

  • Worked in collaboration with executive management and service associates to define business objectives and design strategic service protocols to achieve goals.
  • Compiled and translated product features and customer insights into tailored service protocols that streamline customers’ experience and boost satisfaction rates.
  • Liaised with the HR department to create training manuals for employee skills development.
  • Kept abreast of market development and maintained interactions with clients to identify and harness opportunities to improve competitive edge by improve service standards.

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