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Service manager

Service manager
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Service manager
Service manager
Resume examples
Resume Examples Objectives and summaries Templates

3Service manager resume examples found

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Customer service manager resume examples
Customer service manager Customer success manager Customer service supervisor Service manager Client relations manager
Experience level
Entry level Experienced Senior

Service manager

Senior

Dynamic position requiring established leadership and project management expertise to direct the operations of a service department.

  • Worked in collaboration with executive management and service associates to define business objectives and design strategic service protocols to achieve goals.
  • Compiled and translated product features and customer insights into tailored service protocols that streamline customers’ experience and boost satisfaction rates.
  • Liaised with the HR department to create training manuals for employee skills development.
  • Kept abreast of market development and maintained interactions with clients to identify and harness opportunities to improve competitive edge by improve service standards.
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