Restaurant service

Restaurant service
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Restaurant service
Restaurant service
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19Restaurant service resume examples found

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Spearheaded training initiatives for 20+ new hires and transfers over 2-year timeframe. Balanced leadership and customer service skills to drive dining room management experience while meeting nightly goals.

  • Developed and implemented hands-on mentorship plan to train new waiters and waitresses over 3-week periods.
  • Provided guided menu presentations, customer engagement guidelines, and conflict resolution best practices.
  • Monitored trainee efforts to multitask customer service and daily restaurant task lists.
  • Tracked mentee performances and gave reports and recommendations to management following completion of training program.

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