Receptionist

Receptionist
Resume examples

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Receptionist
Receptionist
Resume examples

7Receptionist resume examples found

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Receptionist

Senior

Responsible for handling a variety of secretarial and front desk duties for a five-star hotel.

  • Welcomed and accommodated hotel guests cordially and personably.
  • Registered rooms and managed reservations for guests.
  • Provided accurate and up-to-date information on amenities such as spas, gyms, and rec rooms.
  • Responded to and resolved guest complaints and disputes.
  • Reported to manager any suspicious and illegal activity on the hotel premises.
  • Explained to guests the different payment methods accepted and verified their credit card and checking account information.
  • Collaborated and communicated with housekeeping staff to ensure that rooms and recreation areas were kept clean and sanitized for guests.

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Receptionist

Senior

Manage inbound and outbound phone calls with clients in a personalized, friendly, and inviting manner to complete scheduling, confirm appointments, or provide pertinent information. Handle client out-processing by ensuring all current and future needs are met. Maintain office cleanliness and organization of inventory and resources with team members.

  • Gave tours to visiting corporate executives as well as classes from local college programs.
  • Reduced spending 15% by researching, recommending, and gaining approval from management team to move forward with changing maintenance vendor.
  • Match clients with the best-suited professionals for their needs.

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