Receptionist
Resume examples

Greet guests and register visitors with friendly attitude; receive and direct incoming calls to appropriate personnel. Ensures that the reception area, conference rooms, and common areas are clean, neat, stocked and organized, with inventory control and supply management. Sort and distribute incoming mail and shipments and coordinate all outgoing mail and carrier shipments.

• Improved scheduling and reduced phone time 50% by implementing new online application to eliminate back and forth for scheduling or cancelling appointments.
• Provides general administrative support to all organization members. Plans, organizes, and coordinates department meetings, takes minutes, and arranges logistics.
• Maintain Reception Support Guide and update with accurate, current information.

Assisted with the front desk duties for a veterinary hospital.

• Scheduled appointments for customers and followed up with reminders via email or phone.
• Showed patience, care, and calmness when handling distressed animals.
• Used Microsoft Excel spreadsheets to document, record, and save medical records.
• Greeted clients with a friendly and warm disposition.
• Dispensed prescriptions for pets with authorization of veterinarian.
• Regularly cleaned and sanitized waiting room area and front lobby.
• Managed finances by maintaining accurate balances through transactions with client payments.
• Organized and made copies of brochures and pamphlets informing clients about local seminars and workshops for pet care and maintenance.