Physician assistant
Resume examples

Provided healthcare education, counseling, and disposition planning for patients and families. Evaluate primary care, acute, chronically ill, and transitional care patients. Offer patient counseling including pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling, and medication management. Constantly created a warm and welcoming environment for patients and families.

• Documented all patient care within an EHR as per Clinic policies and procedures.
• Effectively collaborated within a patient care team, including fellow Providers, Physicians, paraprofessionals, Pharmacists, and other allied members of the health care team.
• Increased patient engagement and satisfaction through the integration of feedback from patients, management, and peers.
• Customized communication style to effectively influence quality outcomes and patient needs.
• Worked with pharmacy and front store staff to provide a complete patient experience.
• Maintained patient confidentiality following PHI and HIPAA standards.
• Resolved conflict using appropriate management techniques.
• Reprioritized continually throughout the day to fulfill patient and business needs
• Supported the overall patient experience, by effectively managing clinical and non-clinical duties as well as patient expectations.
• Successfully implemented the clinic-level business plan designed to meet business goals.
• Ensured complete and accurate payment for services through comprehensive documentation in the patient chart, verification of payment method (insurance, cash, or a combination) for each visit, and collection of payment as directed by the EMR.
• Managed revenue cycle management; collected payment at the time of service for all visits and prepared nightly deposits.
• Participated in professional development through professional groups and committees within the organization.