Medical assistant
Resume examples

Oversaw administrative duties; answering calls, scheduling appointments, processing payments, and filing documents while maintaining HIPAA standards. Managed onboarding tasks for new staff, ensuring employment laws and guidelines were followed. Provided medical assistance to over 200 pediatric patients in a month.

• Assisted doctor in the examination room; Performed allergy testing on patients, provided results, scheduled allergy shots, as needed.
• Obtained health histories and oversaw diagnostic procedures and tests. Conducted research, compiled data, and
• prepared reports as needed. Analyzed work-place practices and procedures, with the focused goal of improving approaches in productivity, quality, and customer service. Commended for excellent multi-tasking abilities and prioritizing daily patient care. Traveled to satellite location served as a floater.
• Served as a liaison between Insurance company and patients; resolved several conflicts. Processes and verifies Insurance benefits, eligibility, and disability insurance claims.
• Performed basic administrative duties such as answering calls, scheduling appointments, verifying insurance, processing payments, and filing documents.
• Administered and expedited the laboratory test process. Resulted in decreased wait time.
• Served as a liaison between management and staff; supervised office managers and medical assistants.
• Drafted training manual and streamlined orientation process for new hires. Reduced total number of hours and increased efficiency and quality of work.