Managed Inbound calls, maintained client database, and facilitated over 100 client meetings for managers to close accounts. Served as a liaison between the company and clients for effective implementation and integration of licensing solutions, and long-term retention of customers.
- Led digital marketing and email marketing campaigns which increased sales by 8.5%.
- Generated prospective leads by utilizing social media tools which increased over 10 new customers' subscription accounts that boosted sales by $80-$800 per subscription.
- Acquired 4 new enterprise accounts that increased sales by $14,000 per subscription.
- Collaborated with operations and IT teams on providing efficient solutions and delivery to the clients.