Clerk
Resume examples

Multifaceted role requiring office administration and prioritization skills to support multiple workflows to successful completion.

• Facilitated office workflows and expedite the distribution of information by managing all correspondence and phone calls.
• Managed administrative initiatives and supported workflows to ensure the completion of daily milestone and the attainment of overall goals.
• Coordinated with other departments to manage work schedules and organize travel arrangements.
• On-boarded and trained new administrative hires to ensure the efficiency of the office.

Performed all administrative functions including mail processing, office supply management, data entry, filing, and faxing. Mediated conflicts between employees and management, articulated compensation/ benefits policies to soldiers. Ensured compliance with industry standards by enforcing rules and regulations regarding local, state, federal, and military laws, and policies.

• Distributed mail and consistently received satisfactory ratings during quarterly inspections.
• Spearheaded creation of Standard Operating Procedures (SOP’s) for the award process and produced awards for 5 movement control teams.
• Developed award tracking system to estimate soldiers' eligibility for Time-In-Service Awards; maintained soldiers' award records, while ensuring they received awards on time.