Waitress
Resume examples

Increased restaurant overall sales revenue by building and maintaining impactful customer relationships. Leveraged relations to ensure repeat guests and ensure brand loyalty.

• Communicated with customers before, during, and after their meals to establish repertoire.
• Utilized interpersonal and problem solving skills to resolve issues and provide optimal customer service.
• Offered recommendations and conducted frequent check-ins.
• Petitioned customers to come back and request me by name for a guaranteed positive dining experience.

Provided excellent customer service tailored to meet individual customer needs and received 100% positive feedback scores in customer surveys over 6-month period. Leveraged interpersonal and relationship building skills to ensure positive experiences.

• Greeted every customer warmly as they entered the dining room area.
• Made sure to conduct frequent check-ins on tables throughout their dining experience.
• Provided prompt drink refills and dessert recommendations.
• Made an effort to chat with every table and initiate engaging repertoire.

Increased overall restaurant efficiency by collaborating with wait staff to coordinate closing tasks. Finalized efficient plans and reduced after hours work times by 30%.

• Partnered with fellow waiters and waitresses to determine all necessary closing responsibilities.
• Volunteered to draft alternating daily and weekly task schedules.
• Implemented task list and ensured continued adherence to it over time.
• Worked to complete responsibilities and help others with their tasks to ensure quicker closing times.