Sales representative
Resume examples

Handled all client relations and sales for portfolio of 70-80 accounts. Conducted sales presentations to decision makers and generate quotes that meet each client’s needs. Worked effectively in remote and office settings while traveling ~50% of the time. Maintained in-depth knowledge of product and services portfolio.

• Awarded President’s Club in 2018, 2019, and 2020 for achieving over 105% of sales goal.
• Grew major client account by 50% by earning their trust and recommending service that solved one of their key problems.
• Sourced 10 new clients through cold calling and digital lead conversion.
• Organized monthly events to demonstrate products and services, building pipeline of over 600 prospective clients.
• Selected for and completed sales leadership development program.

Greet customers and use a consultative approach to learn their needs and recommend vehicles. Accompany customers on test drives and answer their questions about features. Manage accounts in dealer management system. Provide regular post-sales follow-up to create lifelong customers.

• Continually exceeded monthly sales goal by selling over 25 cars per month.
• Received bonus for creating over 50 repeat customers.
• Worked with finance team to qualify customers and negotiate terms, exceeding goals by closing 44% of sales last year.
• Provide exceptional customer service, earning the highest customer satisfaction rating at dealership out of 25 sales representatives.
• Present add-on options, resulting in additional product sales for at least 70% of deals.

Engage prospective customers via phone, chat, email, and text message to discuss company products. Recommend solutions based on customer needs. Work with team to achieve monthly and quarterly goals.

• Handle up to 50 customer calls per day, answering questions about products and initiating sales.
• Input orders into system and collaborate with operations team to track orders and answer questions regarding order status.
• Contribute to team performance, achieving goal of 5/5 reviews on surveys.
• Ask qualifying questions, present products, and explain product benefits to customers.
• Attend weekly trainings on topics like consultative sales, new product offerings, and industry trends.

Respond to client’s technical concerns and develop product solutions for clients. Perform regular security reviews and troubleshoot any issues regarding sales system, leveraging broad IT knowledge to quickly resolve concerns. Support additional client-facing tasks like conferencing and webinars.

• Built internal library with standard responses to sales and product concerns.
• Analyzed sales data and developed new pricing model that grew revenue 20% year over year.
• Respond to dozens of requests each week, with an average turnaround time of 2 days.
• Engage in business development, reaching out to potential customers to expand sales base and revenue potential.
• Prepare and submit proposals to customers, converting over 50% into contracts.

Lead sales strategy in assigned region, including lead generation, market share, and revenue growth. Build client relationships in order to add new client accounts to portfolio while growing existing accounts. Ascertain client goals and recommend products, overcoming financial objections to close sales.

• Exceeded pipeline development goal by 1,000% within 1^st year.
• Increased revenue by $250,000 by growing 2 major accounts.
• Attended 5 trade shows, which collectively added 5,000 new leads.
• Strengthened client relationships and enhanced customer loyalty through regular communication.
• Demonstrated value of new products and services, leading to 20% growth over a 6-month period.

Promoted to invigorate stagnant sales growth and revitalize product launch/development. Managed $25M district P&L among 150 employees and 1.5K partners. Optimized retention strategies through renovating company value proposition to address clients’ changing needs. Maximized local resources and relationships to implement company-wide sales and marketing initiatives.

• Managed customer relationships with local distribution centers and partners to drive district sales before initial product launch.
• Achieved the highest district customer renewal rate, increasing 15% from prior year.
• Rebuilt continuing education and training resources for associate sales representatives, raising individual quota achievement 17% over two years.

Maintained a positive relationship with previous and prospective clients by recommending trade-ins, responding to inquiries, and recommending sales promotions and campaigns.

• Greeted potential clients, evaluated buyers' needs, and advised cars based on their requirements.
• Researched new car trends via automotive launches to remain updated and gave the best recommendations to prospective customers.
• Referred customers to auto mechanics for service concerns and repairs.
• Reported to the sales manager about car reviews, evaluations, analyses, objectives, and scheduled activities to improve company sales.
• Participated in the dealership's and manufacturers' sales meetings and training.
• Escorted clients on test drives and highlighted the features of cars.

Tracked sales metrics and proposed new procedures for determining customer needs and recommending products. Petitioned store leadership for process approval, which led to 30% increase in sales across multiple departments.

• Partnered with department team lead to assess sales metrics and develop process improvement strategy.
• Collaborated with salesfloor colleagues to assess common sales pitches and tactics.
• Developed flowchart based on customer interactions that streamlined conversations and increased chances of successful product recommendations and additional sales.
• Rolled out new process within department and tracked results over 1-month period.
• Reported improved outcomes to leadership for storewide adoption and integration.

Worked as part of a sales team by marketing products in the technology department of a retail store. Answered questions pertaining to product parts and warranties thoroughly.

• Researched specifics of products including product parts and functionality to better help customers.
• Reported to supervisors any malfunctioning or damaged products.
• Tracked inventory and restocked and reshelved as needed.
• Assisted customers with assembling instructions for dismantled products.
• Listened to feedback from customers and relayed information to management.
• Negotiated sales with both individual customers and organizations.
• Consulted with product engineers to ensure functionality and safety of products.